• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

I Now Beg For Help

T

ttucker

Guest
I foolishly could not wait to install Plesk 8.0.0 on my one and only server which hosts everything for all of my businesses. I tried using the control panel auto update feature last Thursday. It got part way through (I guess) and did nothing except take out my email and make logging in and out of the control panel glitchy.

When the new autoinstaller came out on Friday I used that and it fails with this message:

Get system update packages.
Start packages installation
Install package psa-locale-base-en-US
error: Failed dependencies:
psa-locale-base = 7.5.4 is needed by (installed) psa-7.5.4-fc2.build75050824.12
Error while execute command rpm -U /root/psa/PSA_8.0.0/dist-rpm-FedoraCore-2-i386/base/psa-locale-base-en-US-8.0.0-fc2.build80060331.13.noarch.rpm
ERROR: error while executing RPM
ERROR: Installation failed

What can I do from here? My email does not work and that is the only thing that is truly not working and I really really need back. My current installed Plesk components are:

Component name Component version
bind 9.2.3-13
coldfusion Component was not installed
coldfusion-support 7.3-2.96.126
courier-imap 3.0.8-fc2.build80060331.13
drweb Component was not installed
drweb-qmail Component was not installed
frontpage 5.0.2.2634
httpd 2.0.51-2.9
mailman 2.1.5-10.fc2
mod_perl 1.99_12-2.1
mod_python 3.1.3-1.fc2.2
mysql 3.23.58-16.FC2.1
perl-Apache-ASP 2.57-fc2.build75041216.15
php 4.3.10-2.4
postgresql-server Component was not installed
psa 7.5.4-fc2.build75050824.12
psa-api-rpc 8.0.0-fc2.build80060329.11
psa-bu Component was not installed
psa-horde 3.0.5-fc2.build75050824.12
psa-imp 4.0.3-fc2.build75050824.12
psa-logrotate 3.7-fc2.build80060329.02
psa-manual-custom-skin-guide 7.5.4-fc2.build75050824.12
psa-migration-manager 8.0.0-fc2.build80060329.11
psa-proftpd 1.2.10-fc2.build80060329.02
psa-qmail 1.03-fc2.build80060331.13
psa-qmail-rblsmtpd 0.70-fc2.build75050824.12
psa-spamassassin Component was not installed
psa-tomcat-configurator 8.0.0-fc2.build80060329.02
psa-turba 2.0.3-fc2.build75050926.17
samba 3.0.10-1.fc2
spamassassin Component was not installed
SSHTerm 0.2.2-fc2.build75050128.11
stunnel 4.05-1
tomcat 4.1.24-full.2jpp
webalizer 2.01_10-22

Please please can somebody point me in the right direction?
 
So I tried using the control panel updater to get back to a full working 7.5.4 and I got:

Download file versions.inf3: 41%..100% done Download file PSA_7.5.4/plesk-7.5.4-fc2-i386.inf3: 100% done Checking for system installed packages...done.
Check for components installation status Reading system installed packages...done.
Download file plesk-7.5.4-fc2-i386.hdr.gz: 93%..100% done Download file plesk-7.5.4-fc2-i386.hdr.gz: 14%..47%..81%..100% done Resolve components
ERROR: Can't add to black list product package psa-locale-base-en-US


---
Plesk autoinstaller.


Any thoughts...anybody?
 
One last thing....

My backup file is now 0k and when I try and run a backup I get:

[root@air1 /]# /usr/local/psa/bin/psadump --force -f /backup/psa_backup/My_PSA_040106
-bash: /usr/local/psa/bin/psadump: No such file or directory
[root@air1 /]#



I am so so very lost. anybody?
 
I have the same error message:
Code:
Reading system installed packages...done.
Download file plesk-7.5.4-rhel3-i386.hdr.gz: 40%..100% done
Download file plesk-7.5.4-rhel3-i386.hdr.gz: 100% done
Resolve components
ERROR: Can't add to black list product package psa-locale-base-en-US
ERROR: Installation failed
Did you remedy the problem?
 
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