Issue I waited more than an hour in live support.

[GiRGiN]

I waited more than an hour at Plesk panel live support. What kept me waiting so long ? Before, max, I could connect in 15 minutes.

 

[Dave W]

Just a thought but they may have been busy?

 

[IgorG]

Sometimes the customer has to wait in the chat queue if all engineers are busy.
But we do our best to answer as soon as possible.

 

[Bitpalast]

There is live support? I never knew.

 

[Dave W]

Yeah Its awesome, was opening a ticket one night and saw the link so I said Id try it, issue was resolved in no time, and got a great recommendation for a good vodka