Forwarded to devs ImageMagick 6.9.13-25 breaks PDF reading

[pleskpanel]

Username:

TITLE

ImageMagick 6.9.13-25 breaks PDF reading

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

AlmaLinux 9.5 (Teal Serval), Plesk Obsidian 18.0.68 Update #2

PROBLEM DESCRIPTION

Latest release of ImageMagick 6.9.13-25 updated via YUM breaks PDF reading and returns an error. This is the stock version that comes from the EPEL library.

STEPS TO REPRODUCE

Try running a PHP script to read anything about a PDF file:

$pdfMain = new \Imagick( dirname(__FILE__) . '/test.pdf' );
    $numberPages = $pdfMain->getNumberImages();

    printf( '<pre>%1$s</pre>', print_r( $numberPages, 1 ) );
    die( 'end' );

ACTUAL RESULT

Fatal error: Uncaught ImagickException: Failed to read the file

EXPECTED RESULT

Should read a PDF file

ANY ADDITIONAL INFORMATION

• Bug started with latest release of ImageMagick 6.9.13-25
• Checked that there were no custom exceptions set in the policy xml file
• Attempted to add a manual PDF coder read|write policy and following a full server restart, to no avail
• No other ImageMagick versions installed
• Attempted removing/reinstalling both GhostScript as well as ImageMagick (all default settings) via YUM as these worked until the latest release

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[Sebahat.hadzhi]

Hello, @pleskpanel . Thank you for the report. Could you please run the following command and provide us with the output:

rpm -q ImageMagick

 

[r.siebert]

Same problem here running on AlmaLinux 8.10 (Cerulean Leopard).

rpm -q ImageMagick
ImageMagick-6.9.13.25-1.el8.x86_64

 

[Sebahat.hadzhi]

Thank you for the update and confirmation. I believe this won't be classified as a Plesk bug as EPEL is considered third-party repository. Nevertheless, I forwarded the report for further review by our engineers and I will provide more details as soon as possible.

 

[sarunama]

Owh wow, i thought i was the only 1, i have the excact same problem, alle my sites stopped working with PDF feature of imagick.

how can i fix this, revert this version quickly?
yesterday the problems keep coming from my customers, yes i have auto update plesk enabled.


[***@*** ~]$ rpm -q ImageMagick
ImageMagick-6.9.13.25-1.el8.x86_64

 

[WoPr]

Hi! Same problem here with almalinux 8.10 and Plesk Obsidian 18.0.68 (Web host edition update 2) on 2 different servers.

####:~# rpm -q ImageMagick
ImageMagick-6.9.13.25-1.el8.x86_64

 

[RichardC1976]

Same here. AlmaLinux 9.5 and Plesk Obsidian 18.0.68 Update #2 (Web Host Edition)

rpm -q ImageMagick
ImageMagick-6.9.13.25-1.el9.x86_64

 

[RichardC1976]

Same here. AlmaLinux 9.5 and Plesk Obsidian 18.0.68 Update #2 (Web Host Edition)

I tried just removing the ImageMagick package and now everything works.

 

[pleskpanel]

The latest Plesk PHP package appears to include ImageMagick 3.8.0 for PHP 8.1-8.4 however there is a caveat and that is to use it, the EPEL one must be removed via yum.

PHP Updates​

14 April 2025

• Updated PHP 8.4 to version 8.4.6.
• Updated PHP 8.3 to version 8.3.20.

Linux​

• Updated Imagick to version 3.8.0 for PHP 8.1-8.4.
• Updated AVIF to version 1.2.1 for PHP 8.1-8.4.
• Updated Redis to version 6.2.0 for PHP 8.1-8.4.
• Set Plesk as PHP_BUILD_PROVIDER for PHP 8.1-8.4.

So running the following command should remove EPEL's ImageMagick:

# yum remove ImageMagick

Once the process is complete, PHP will see these values:

ImageMagick version number 1693
ImageMagick version string ImageMagick 6.9.13-10 Q16 x86_64 18376 ImageMagick – Mastering Digital Image Alchemy (legacy)
Imagick version 3.8.0

At that time, PDF reading/writing should resume without having to modify any policy.xml files.

No further information from Plesk appears to be available at the time of writing this update so hopefully a confirmation that this is indeed the correct approach is forthcoming.

The downside with this is that any websites less than PHP 8.1 will not be able to use ImageMagick unless the EPEL version is installed again which then breaks PDF reading.

 

[r.siebert]

@pleskpanel Thanks for this info.

Unfortunately this doesn't seem to work with AlmaLinux 8.10. After removing the EPEL-Package and updating Plesk PHP uses the new module, but reading any PDF still fails.

 

[r.siebert]

@pleskpanel Thanks for this info.

Unfortunately this doesn't seem to work with AlmaLinux 8.10. After removing the EPEL-Package and updating Plesk PHP uses the new module, but reading any PDF still fails.

Tried again and it works now, but i had to explicity remove the ImageMagick-libs package too.

 

[pleskpanel]

@Sebahat.hadzhi are you able to provide a more official confirmation as to the updated approach above?

Additionally, are we correct in assuming that this precludes the use of older (PHP 7) versions?

 

[WoPr]

Hi! I can confirm that uninstalling ImageMagick and ImageMagick-libs works fine on Almalinux 8.10 and PHP 8.0

 

[Azurel]

Out of curiosity: Have you installed ImageMagick yourself at some point? I don't have it in my AlmaLinux 8.10, only in Plesk.

 

[Sebahat.hadzhi]

@pleskpanel , I don't have an official update yet. A very similar case was investigated before and our team determined that the issue is caused by major changes introduced in ImageMagick 6.9.13.21. The OS-provided version we link with is ImageMagick 6.9.13.17. There is a different syntax used, which essentially results in incorrect rendering to ghostscript. Still, I would like to hear the final word from our team before making any firm conclusion.

 

[Sebahat.hadzhi]

Everyone, the behavior was recognizes as a bug identified with ID PPPM-14922. At this point, there is no official workaround we can suggest. I will follow-up with more details as soon as possible.

 

[Esperio]

I´ve spent 4 hours looking for this issue.

Solution that worked for mi (almalinux 9.5)

yum remove ImageMagick-libs
yum remove ImageMagick

In order to improve the search for other users like me, who could not find a valid solution, i´m goint to write the text queries i used:

Imagick not reading pdfs: Failed to read the file
Imagick stopped reading pdfs

PD: i think this issue deserves an article in plesk KB