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TITLE
ImunifyAV files frequently in update list while in reality the updates have been auto-installed
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
18.0.69 #3
Alma 8 and 9
PROBLEM DESCRIPTION
Since the new Imunify extension replaced the old, Imunify files are very frequently shown in the list of files that need an update and in the corresponding "Updates for n packages" dashboard section. However, whenever you try to actually update these, the system responds all files are up to date. And they really are.
This happens across all of our servers, it's not a specific problem of one single machine.
STEPS TO REPRODUCE
Simply run a Plesk server with the new ImunifyAV extension for several days, wait on the next ImunifyAV update.
ACTUAL RESULT
Sometimes it installs silently, most of the time the updates are installed, yet they still appear in the list of files to update. But when you try to manually update the files, the system responds that no files need to be updated. Which is true.
EXPECTED RESULT
Do not show files in the list of updates or the dashboard section for system file updates when these have already been installed.
ANY ADDITIONAL INFORMATION
(DID NOT ANSWER QUESTION)
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug
TITLE
ImunifyAV files frequently in update list while in reality the updates have been auto-installed
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
18.0.69 #3
Alma 8 and 9
PROBLEM DESCRIPTION
Since the new Imunify extension replaced the old, Imunify files are very frequently shown in the list of files that need an update and in the corresponding "Updates for n packages" dashboard section. However, whenever you try to actually update these, the system responds all files are up to date. And they really are.
This happens across all of our servers, it's not a specific problem of one single machine.
STEPS TO REPRODUCE
Simply run a Plesk server with the new ImunifyAV extension for several days, wait on the next ImunifyAV update.
ACTUAL RESULT
Sometimes it installs silently, most of the time the updates are installed, yet they still appear in the list of files to update. But when you try to manually update the files, the system responds that no files need to be updated. Which is true.
EXPECTED RESULT
Do not show files in the list of updates or the dashboard section for system file updates when these have already been installed.
ANY ADDITIONAL INFORMATION
(DID NOT ANSWER QUESTION)
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug
