Resolved Incoming Mail Returned to sender

[nero6014]

I have installed my first plesk on ubuntu 16.04 today and I'm not sure if I understand the email. I can send emails from within plesk to anywhere but when I send from Outlook or Gmail to one of my sites it is returned. It says at the bottom, unkown user. I have checked several times and that email address show up in the users file. Please help me to figure this out.

 

[IgorG]

Do you have any samples of related error messages from /usr/local/psa/var/log/maillog ?

 

[nero6014]

I have attached what I could find, if you want something else, please tell me how to get it. Thanks

 

[IgorG]

Show me output of command

# grep mydestination /etc/postfix/main.cf

 

[nero6014]

mydestination = localhost.com, localhost, localhost.localdomain

 

[IgorG]

Have you tried to fix it with

# plesk repair mail

?

 

[UFHH01]

[000.922]    ~~>    RCPT TO:<[email protected]>

[001.411]    <~~    250 Accepted
[001.411]        Recipient OK, E-mail address proofed

Additional investigations:

Domain                        Type    TTL        Answer

askshareteach.com.            MX        1800    10 eforward1.registrar-servers.com
askshareteach.com.            MX        1800    10 eforward2.registrar-servers.com
askshareteach.com.            MX        1800    10 eforward3.registrar-servers.com
askshareteach.com.            MX        1800    15 eforward4.registrar-servers.com
askshareteach.com.            MX        1800    20 eforward5.registrar-servers.com

askshareteach.com.            A         1799    98.102.251.42
42.251.102.98.in-addr.arpa    PTR       3600    rrcs-98-102-251-42.central.biz.rr.com



Pref      Hostname                               IP Address        TTL

10        eforward1.registrar-servers.com        198.54.122.252    30 min
10        eforward2.registrar-servers.com        198.54.122.254    30 min
10        eforward3.registrar-servers.com        198.54.122.252    30 min
15        eforward4.registrar-servers.com        198.54.122.254    30 min
20        eforward5.registrar-servers.com        198.54.122.252    30 min

 

[nero6014]

IgorG, I did not know that existed, I ran it but have the same result.

 

[nero6014]

UFHH01, is that good, bad or otherwise?

 

[UFHH01]

Hi nero6014,

it's just a help for @IgorG to inform him about your current configuration ( because you missed to provide that informations ). - call it "teamwork", or something similar

 

[nero6014]

Thankyou

Sent from my XT1650 using Tapatalk

 

[nero6014]

@IgorG just to add, after running plesk repair mail, the outcome was error messages:0 Warnings:0 errors resolved:0

 

[nero6014]

I found the solution was as simple as going to my registrars site and adding a MXE record pointing email to my IP address.