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Install additional Components fail!

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by skellenb, Jun 20, 2012.

  1. skellenb

    skellenb New Pleskian

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    Hi,

    When i try to install additional Components from within Plesk via "Add or Remove Components" from Home Site or via Tools & Settings -> Updates & Upgrades, then Plesk will crash.

    I can select the Components to install then cklick "continue" and i see the message "installation started in background" but nothing happens... even after waiting 2 hours...

    So i checked the tasks & processes running on this machine and there was no "autoinstaller" nor sw-engine-cgi running...

    I tried this several times... everytime with the same result...

    I tested the following Configs (fresh install):

    VZ4.7 - OpenSUSE 12.1_x86_64 - Plesk 10.4.4
    VZ4.7 - OpenSUSE 12.1_x86 - Plesk 10.4.4
    VZ4.7 - OpenSUSE 12.1_x86_64 - Plesk 11

    Can anybody help me solving this Problem?
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Do you have any related error messages in autoinstaller logs from /tmp/ directory?
     
  3. skellenb

    skellenb New Pleskian

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    i could not find any Error Message in autoinstaller.log except the last few lines...


    autoinstaller: read output of zypper --non-interactive --no-gpg-checks --xmlout install --dry-run --force-resolution psa-atmail
    Check package set before installation
    The following packages will be installed because they are required by the packages you selected for installation:
    ~empty~empty
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    I hope that you haven't firewalled 8447 port?
     
  5. skellenb

    skellenb New Pleskian

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    no, i have not firewalled any ports... i can select all components i want to install, but autoinstaller will die after the message "Installation started in background"...
     
  6. IgorG

    IgorG Forums Analyst Staff Member

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    Try to run autoinstaller in CLI (/usr/local/psa/admin/sbin/autoinstaller) and check output.
     
  7. skellenb

    skellenb New Pleskian

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    ...in CLI all went fine...

    Seems to be another Problem, because not only the autoinstaller will die so also the sw-engine-cgi, when started from Web GUI ... i have to restart it manually...

    No Problem when started from CLI...
     
  8. skellenb

    skellenb New Pleskian

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    It is not really satisfying via CLI to run autoinstaller... :(
     
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