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Install Problems

A

Andi1976

Guest
Hello, I wanted to update 6,5,2 to 7.0.3, however with the error message fatal error. Enclosed the excerpt from the installation log file:

=== Logging started: 21.05.2005 04:17:35 ===
Action 04:17:35: INSTALL.
Action start 04:17:35: INSTALL.
Action 04:17:35: WiseStartup.
Action start 04:17:35: WiseStartup.
Action 04:17:36: Startup. Extracting temporary binaries...
Startup: New
Startup: Music
Startup: Up
Startup: Icon
Startup: Complete
Startup: Typical
Startup: Custom
Startup: Info
Startup: side_finish
Startup: top16
Startup: side16
Startup: Callwisepatch
Startup: trash1
Startup: CD
Startup: WiseCustomCall
Startup: Calldllcontainer
Startup: Callwiseapi
Startup: Callmailenablestandard1
Startup: Callmailenablestandard2
Startup: Calljakartatomcat5.0.19
Startup: Callsql2000kb8154958.00.0818enu3
Startup: Calljakartatomcat5.0.191
Startup: _45896B73_6AEE_4FF5_9553_B11C3ADFCBF8.vbs
Startup: WiseScriptDll
Action ended 04:17:36: WiseStartup. Return value 1.
Action 04:17:36: Setup_Dialog.
Action start 04:17:36: Setup_Dialog.
Info 2898. MSSansSerif8, MS Sans Serif, 1
Info 2898. Arial14, Arial, 1
Info 2898. Arial10, Arial, 1
Action 04:17:36: Setup_Dialog. Dialog created
Action ended 04:17:36: Setup_Dialog. Return value 1.
Action 04:17:36: FindRelatedProducts. Searching for related applications
Action start 04:17:36: FindRelatedProducts.
Action ended 04:17:36: FindRelatedProducts. Return value 1.
Action 04:17:36: AppSearch. Searching for installed applications...
Action start 04:17:36: AppSearch.
AppSearch: Property: MAILENABLE_INSTALLDIR
Signature: AppReg2
AppSearch: Property: VIRTUALHOSTSHOME
Signature: AppReg
AppSearch: Property: PLESK65_INSTALLDIR
Signature: AppReg5
AppSearch: Property: CRON_INSTALLED
Signature: AppComp2
AppSearch: Property: JDK_UNINSTALL_STRING
Signature: AppReg1
AppSearch: Property: MAILENABLE_DATADIR
Signature: AppReg3
AppSearch: Property: MAILENABLE_DATADIR_INSTALLED
Signature: AppReg4
AppSearch: Property: CRON_FILE_INSTALLED
Signature: AppFile1
AppSearch: Property: MSDE_NOT_COMPLETED
Signature: AppReg6
Action ended 04:17:37: AppSearch. Return value 1.
Action 04:17:37: LaunchConditions. Evaluating launch conditions...
Action start 04:17:37: LaunchConditions.
Action ended 04:17:37: LaunchConditions. Return value 1.
Action 04:17:37: ValidateProductID.
Action start 04:17:37: ValidateProductID.
Action ended 04:17:37: ValidateProductID. Return value 1.
Action 04:17:37: CostInitialize. Computing space requirements...
Action start 04:17:37: CostInitialize.
Action ended 04:17:37: CostInitialize. Return value 1.
Action 04:17:37: FileCost. Computing space requirements...
Action start 04:17:37: FileCost.
Action ended 04:17:37: FileCost. Return value 1.
Action 04:17:37: IsolateComponents.
Action start 04:17:37: IsolateComponents.
Action ended 04:17:37: IsolateComponents. Return value 1.
Action 04:17:37: InstallPleskUtilities_system. Installing Plesk setup files
Action start 04:17:37: InstallPleskUtilities_system.
Action ended 04:17:40: InstallPleskUtilities_system. Return value 1.
Action 04:17:40: Initialize. Check conditions
Action start 04:17:40: Initialize.
Action ended 04:17:50: Initialize. Return value 3.
Action 04:17:50: Fatal_Error.
Action start 04:17:50: Fatal_Error.
Action 04:17:50: Fatal_Error. Dialog created
Action 04:28:11: WiseCleanup.
Action start 04:28:11: WiseCleanup.
Action ended 04:28:11: WiseCleanup. Return value 1.
Action ended 04:28:11: Fatal_Error. Return value 2.
Action ended 04:28:11: INSTALL. Return value 3.
=== Logging stopped: 21.05.2005 04:28:11 ===
MSI (c) (E8:88) [04:28:11:875]: Product: Plesk 7.0 for Microsoft Windows -- Installation operation failed.

Who can help me in addition. The operating system is Windows 2000 Advance servers with all necessary requirements.

Thank you Andreas
 
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