A
Anthony Landa
Guest
I seem to keep getting the run-around from both Parallels and my provider about installing Tomcat. My provider tells me that they will not support an installation, and Parallels won't let me purchase the support.
I went to this URL: http://www.parallels.com/products/plesk/addons/#tomcat-lin to make the purchase of Tomcat support, but when I try to "Add to basket" the Tomcat add-on, I get a non-helpful error: "You can not purchase this item"
I don't want to pay Parallels money to have them tell me why I'm getting this error, since this is clearly a sales question, not a tech support question. So, I'm turning to the forums. Does anyone know why this is so difficult?
I went to this URL: http://www.parallels.com/products/plesk/addons/#tomcat-lin to make the purchase of Tomcat support, but when I try to "Add to basket" the Tomcat add-on, I get a non-helpful error: "You can not purchase this item"
I don't want to pay Parallels money to have them tell me why I'm getting this error, since this is clearly a sales question, not a tech support question. So, I'm turning to the forums. Does anyone know why this is so difficult?