• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.

Installation of the latest SiteBuilder

M

MaRiOs

Guest
Ok we ve just created a db named sitebuilder and a user sbuser on it...

but after the installation the site gives the error :

Warning: mysql_pconnect(): Access denied for user: 'sb_user@localhost' (Using password: YES) in /usr/local/sitebuilder/kernel/db/mysql.php on line 25
Could not connect to the database

The logs are like that :

[1-July-2005 9:19:13] Log of installation process
[1-July-2005 9:19:13] Create dirs...........
[1-July-2005 9:19:13] The dir "temp" is created ...Ok
[1-July-2005 9:19:13] The dir "work" is created ...Ok
[1-July-2005 9:19:13] The dir "users" is created ...Ok
[1-July-2005 9:19:13] Create config file..........
[1-July-2005 9:19:13] Process sql-query: USE sitebuilder
[1-July-2005 9:19:13] Result:...... Ok
[1-July-2005 9:19:13] Cant detect version of database. Suppose that database version is 0
[1-July-2005 9:19:13] Process sql-query: use sitebuilder
[1-July-2005 9:19:13] Result:...... Ok
[1-July-2005 9:19:13] Process sql-query: ALTER TABLE sb_users CHANGE login login VARCHAR( 255 ) NOT NULL
[1-July-2005 9:19:13] Result:...... Error: Table 'sitebuilder.sb_users' doesn't exist (code=1146)
[1-July-2005 9:19:13] Error on query >> ALTER TABLE sb_users CHANGE login login VARCHAR( 255 ) NOT NULL
[1-July-2005 9:19:13] Process of installation is interrupted, as already there is a database with a name "sitebuilder"
[1-July-2005 9:19:13] Alter table sb_users
[1-July-2005 9:19:13] Process sql-query: INSERT INTO sb_settings (prop_value, prop_name) VALUES ('en_US', 'sb_language')
[1-July-2005 9:19:13] Result:...... Error: Table 'sitebuilder.sb_settings' doesn't exist (code=1146)
[1-July-2005 9:19:13] Error on query >> INSERT INTO sb_settings (prop_value, prop_name) VALUES ('en_US', 'sb_language')

I tried to edit the /usr/local/sitebuilder/kernel/db/mysql.php to change the db user but the file is encrypted...

What can i do to clear it and install it again ?
 
Hi MaRiOs

I have a same problem like you, how to fix that ?

Thank's
fred
 
for first contact Modernbill,
they will send you an php file that u can run it and change the password.
If you are still unable to change it or login,
that it means that (if I remember good) u didnt uploaded the files on the server as you should (binanry or ascii i dont remember check the manual)

that solved my problem,I re-uploaded in the right way.
 
Back
Top