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Thank you in advance for your patience and understanding on the matter.
To note, our server is Windows Server 2012. Plesk Onyx version is 17.8.11.
The only way I could resolve the issue with the *.p7b file was to get the certificate prepared for the Apache server type (selecting "HTML Server" type).
Our certificate was issued by Thawte in this case.
The Apache certificate files included the required files for Onyx (*.crt and *-ca.crt).
There are third party tools to do just that. I usually use OpenSSL tool that comes with OpenVPN, as I use OpenVPN quite frequently on multiple machines.
If you have it installed, you can try to run something like:
Alternatively, in Windows you can usually also just double-click the .p7b file - a window will appear with the contents of the .p7b container, where you can browse through the certificates contained within and export each one individually to a separate file in a format you select. Just double-click the certificate and click Copy to file in the Details tab.