(internal) DNS not working on our Plesk server

jva

New Pleskian
Hi,

I downloaded a Ubuntu 14.04 + Plesk 12.5 image from the Ubuntu site and just purchased a monthly leased license.

I just tried to update but it gives me an error: Plesk upgrade is not starting: Couldn't resolve host autoinstall.plesk.com

I found this which seems to fit my problem since I can ping IP-addresses but not hostnames: https://kb.plesk.com/en/121240
However it's solution does not match, or I misunderstand.

It tells me to open up /etc/resolv.conf and add a nameserver. However when I open that file it tells me specifically: DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN

Seems I need to edit my DNS settings elsewhere... But where?

Thanks!
Jim
 
Hi Jim,
You can add entries to /etc/resolv.conf but they will be overwritten on reboot.
To make it permanent you can add...
Code:
nameserver 127.0.0.1


To the file...
Code:
/etc/resolvconf/resolv.conf.d/base


I'm not sure why yours is empty, it should be populated from...

- the dns-nameservers statement in /etc/network/interfaces
- automatically added when Bind starts or
- prepended during dhcp requests (this is less likely).

I hope that helps
Regards

Lloyd
 
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