(internal) DNS not working on our Plesk server

[jva]

Hi,

I downloaded a Ubuntu 14.04 + Plesk 12.5 image from the Ubuntu site and just purchased a monthly leased license.

I just tried to update but it gives me an error: Plesk upgrade is not starting: Couldn't resolve host autoinstall.plesk.com

I found this which seems to fit my problem since I can ping IP-addresses but not hostnames: https://kb.plesk.com/en/121240
However it's solution does not match, or I misunderstand.

It tells me to open up /etc/resolv.conf and add a nameserver. However when I open that file it tells me specifically: DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN

Seems I need to edit my DNS settings elsewhere... But where?

Thanks!
Jim

 

[Lloyd_mcse]

Hi Jim,
You can add entries to /etc/resolv.conf but they will be overwritten on reboot.
To make it permanent you can add...

nameserver 127.0.0.1

To the file...

/etc/resolvconf/resolv.conf.d/base

I'm not sure why yours is empty, it should be populated from...

- the dns-nameservers statement in /etc/network/interfaces
- automatically added when Bind starts or
- prepended during dhcp requests (this is less likely).

I hope that helps
Regards

Lloyd

 

[Kingsley]

Hello,

Try settings up your /etc/hosts and /etc/hostname files reboot and try again