Internal error in autoinstaller after update from lenny to squeeze with 10.4.4

[fheidenreich]

Since a recent system update the autoinstaller is not working anymore which means that I cannot access the Update/Upgrade manager from the Plesk Panel (it returns ERR_EMPTY_RESPONSE).

When checking whether the autoinstaller is running via netstat -anp |grep 8447 nothing is listed.

I get the following error at the end of /tmp/autoinstaller3.log with Plesk Panel 10.4.4 Update #23 running on Linux 2.6.32-5-686 when executing

/usr/local/psa/admin/bin/autoinstaller --service-mode=update --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --with-ssl --disable-browser --debug

Error: An internal error occured in auto-installer, rev.304767 BackendProtocol.cpp, line 61.
Not all packages were installed.
Please, contact product technical support.

Any help is much appreciated!

 

[IgorG]

Use autoinstaller for your OS from http://www.parallels.com/download/plesk/10/

 

[fheidenreich]

Many thanks for your fast reply.

I've downloaded the latest version of the autoinstaller for Debian 6.0 from the provided URL and ran it as root. Unfortunately, I get errors from apt-get

W: Failed to fetch http://ftp.debian.nl/debian/dists/lenny/main/source/Sources.gz 404 Not Found [IP: 194.109.21.66 80]
W: Failed to fetch http://ftp.debian.nl/debian/dists/lenny/main/binary-i386/Packages.gz 404 Not Found [IP: 194.109.21.66 80]
W: Failed to fetch http://security.debian.org/dists/lenny/updates/main/source/Sources.gz 404 Not Found [IP: 195.20.242.89 80]
W: Failed to fetch http://security.debian.org/dists/lenny/updates/main/binary-i386/Packages.gz 404 Not Found [IP: 195.20.242.89 80]

E: Some index files failed to download, they have been ignored, or old ones used instead.
Warning: there are errors in 'apt-get update'

ERROR: Not found source for system packages (release 6.0.4) in APT software sources configuration

Those errors are correctly reported since those archives are not available anymore. However, I've changed all occurrences of lenny to squeeze in /etc/apt/sources.list but they are reverted to lenny as soon as I run the autoinstaller.

Any help is much appreciated!

 

[fheidenreich]

After inspecting autoinstaller3.log again, I've noticed that the autoinstaller uses

/etc/apt/sources.list.ai_back

for apt-get. I've updated the entries in this file also to squeeze and now the autoinstaller is running again.