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Internal error: /var/www/vhosts/domain.com/httpdocs is out of webspace

U

UweR

Guest
When I open one customer's control panel and click on the tab "websites & domains" I got the following error:

Internal error: /var/www/vhosts/domain.com/httpdocs is out of webspace
Message /var/www/vhosts/domain.com/httpdocs is out of webspace
File Webspace.php
Line 318
Type PleskFatalException

This happens only with one specific domain, all others don't show that error.
Actually there's plenty of space left, the domain uses a little more than 10% of the available limit.

The domain is reachable via Apache/http.

Does anyone know what this error-message means and how to get rid of that?
Thanks for any hints/help.
 
When I open one customer's control panel and click on the tab "websites & domains" I got the following error:

Internal error: /var/www/vhosts/domain.com/httpdocs is out of webspace
Message /var/www/vhosts/domain.com/httpdocs is out of webspace
File Webspace.php
Line 318
Type PleskFatalException

This happens only with one specific domain, all others don't show that error.
Actually there's plenty of space left, the domain uses a little more than 10% of the available limit.

The domain is reachable via Apache/http.

Does anyone know what this error-message means and how to get rid of that?
Thanks for any hints/help.

it could be if sys_user has home directory not in the his webspace.
check db:
mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa
select * from sys_users where login = 'user_login';

the value of column 'home' of your user should be something like '/var/www/vhosts/domain_name'
 
thanks ostapb - I didn't think of having a look inside the psa-tables.
it had the wrong path in 'home', manually changing it solved the above problem.

I'm not sure if renaming a domain in plesk wasn't updated in the db - I will do some tests to reproduce the error.
 
Same issue happening right now on a domain that I renamed -- BUT -- I followed your directions and the files ARE in the right place.
 
Okay - is this the problem --

PLESK 10.2 is CONSISTENTLY screwing up when you rename domain names? :)

I have had this happen to web AND mail.

I'm convinced that this is the #1 hotfix needed RIGHT NOW.

Is Igor the only PSA Staff who frequent these forums?
 
No, you're quite right. I'm having the same problem (albiet on Windoze, with 10.3.1) and none of the --reconfigure-vhost or --remove-vhost commands help at all.

Very frustrating. So far Plesk 10 for me ranks as the worst Plesk release I've ever used.
 
For 10.2 version use attached fix. It should be placed in /usr/local/psa/admin/plib/Forwarding.php
 

Attachments

  • Forwarding.zip
    13.2 KB · Views: 52
Same problem after moving of domain to a new subscribtion

OS Linux 2.6.32-bpo.5-amd64 (debian)
Panel version 10.0.1

I have a similar problem with this:

The domain was moved to a new subscription.
But DocumentRoot is not its own, instead it uses the DocRoot of another domain/subscription.

But to tell plesk that it have to use another DocRoot I had to change it by hand in the VHOST config file.
This means as soon the next change (such as domain alias) will be performed in plesk, for this domain, my vhost config
will be overwritten.

The advice to set a proper Directory in /etc/passwd and/or the database sys_users does not work because after that
the control panel is not accessible (internal error, that <domain>/httpdocs is out of webspace).

My idea was to make a symlink from the old (wrong) httpdocs to the other DocRoot, but it did not work. I got 403 permission denied. or file not found.
I checked the permissions and the owner of the symlink and set FollowSymLinks to the <Directory> directive.
But I have no clue what the error could be. Further I cannot test it easily because the website is a live site of a customer.

Is there any work-around or how-to to solve this issue?
 
Sorry, this was done by our customer, I don't know how it was moved.
Maybe it was deleted on one side and created on the other side?
How is this influencing the Plesk behaviour?
 
I have a hosting account in (mt): dv 4.0 with Plesk 10.3

I receive the error message:

Internal error: is out of webspace
Message is out of webspace
File Webspace.php
Line 332
Type PleskFatalException

What I have to do to solve this?
 
I got same issue now... Plesk 10 above is the worst Plesk panel version. Anyone know how to solve this issue?
 
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