• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Internat error after automatically plesk update Please help

Maciej Kłos

New Pleskian
Hello

I have a dedicate server in soyoustart.com my server sie standing on centos 6 64bit Linux nad i have a problem because i am newbie. Two days ago at night my server have a automatically update to new plesk version i dont now what version it is. It is Mayby 12.5.30 version. You can check how version i have on this link : https://94.23.248.59:8443/login_up.php3

My problem is when i log into my plesk panel i saw a
Internal error: sh: /usr/local/psa/admin/bin/modules/traffic-monitor/vhosts-traffic-monitor.386: Permission denied
Message sh: /usr/local/psa/admin/bin/modules/traffic-monitor/vhosts-traffic-monitor.386: Permission denied
File Agent.php
Line 9
Type pm_Exception

This error i saw after plesk automatically update before this update plesk works normaly. I have a root password and i dont now how can i fixed my problem?

I have on my server few sites and i cant lose them my sites works on new plesk normaly but i cant log into my because i saw an error. Please help me step by step how can i fix my error. Because i am newbie. Sorry for my bad english because i am polish.

I am waiting for your help

Best regards

Maciej Kłos
 
Login to the server via ssh using 'root' and the password sent to you.

In the terminal console: # plesk repair installation

If you are on 12.5.30 that should bring plesk back. Paste the log from that here if it doesn't work - it'll give some clues
 
Last edited:
Back
Top