Question iOS 17 beta - unable to fetch IMAP mails - Plesk workaround?

[octet]

Server operating system version

Centos

Plesk version and microupdate number

18

Hey guys,

on the new iOS 17 (amazing update) there's a known issue on iOS / iPhone where IMAP accounts are not pulling emails via Apple Mail app, but they work fine with Outlook client for example.

The release notes say:

Mail is unable to fetch new email from IMAP servers using the NAMESPACE extension.

Release Notes

Is there a workaround that can be done in Plesk to fix this issue? Any suggestions?

Thanks!

 

[MarkM]

You can try going to Mail's Preferences, go to Accounts, select the email account, switch to the Server Settings tab and click the Advanced IMAP Settings button. There the IMAP Path Prefix can be set to INBOX. May or may not work, just a thought.

 

[MarkM]

Beta 3 is out by the way which may address this, however, I personally didn't have that issue with Beta 2.