• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Resolved iOS/Mac devices could not open website

cyxxnet

New Pleskian
We changed our Server and installed Debian 10 with Plesk obsidian.
After that we migrated all websites via Plesk migrator to new server.

on some domains we now have errors wenn opening a php file.

error message: cannot parse response.
We thought it is gzip and deactivated it. Error continues.
We testet hiding header upgrade in nginx. Error continues.
We deactivated all mods in php. Error continues.
But we can open a php file with phpinfo

any suggestions what we also can do?

every device could connect with different Browsers to our websites.
Only Mac and iOS doesn‘t...

logs says on iOS 302 - Site found and display the error message above.

thanks for any help solutions
Kind regards

Jens
 
Thanks cyxxnet ! We did also had this issue. In Settings -> Apache -> the module "http2" was enabled. After disabling it, everything worked just fine.
 
After I set following in Apache directives:
Header unset Upgrade

and following in NGinx directive:
proxy_hide_header Upgrade;

The problem with safari went away.
 
Back
Top