IP Mapping file format

[carpman]

Hello, i am trying to migrate a domain which on a fixed IP to new server and have it on shared IP.

Migration halts at IP mapping and does not allow IP change and so need to upload an IP mapping file, i have tried many formats of this plain txt file but each time the new IP is not found?

examples i have tried:

1.20.30.40     2.200.300.400
<1.20.30.40>     <2.200.300.400>

plus few others i can't recall at moment.


what is the exact format required?

many thanks

 

[Denis Sirochenko]

Hello,

The correct IP mapping file format is, for instance

10.11.12.13 10.11.12.14

Note the IP addresses are separated by 1 Tabulation symbol (Tab).

Note also that Parallels Plesk Panel domains can be migrated from one IP address to another only if IP addresses’ types are the same, i.e. you can not migrate a shared IP address to an eexclusive one and vice versa.

Regards,
Denis.

 

[carpman]

Thanks for info, i change the IP on old server to shared and it now migrates IP fine.

cheers

 

[ViolaG]

Hi

I've been having a similar problem. I tried creating a text file with <old ip address><tab><new ip address>, but this didn't seem to want to accept it.

Note also that Parallels Plesk Panel domains can be migrated from one IP address to another only if IP addresses’ types are the same, i.e. you can not migrate a shared IP address to an eexclusive one and vice versa.

Both my servers have exclusive ip addresses.

Please can you expand a bit more on this problem or point me in the right direction?

Thanks.

 

[hscooper]

I, too, am having the same problem.

I'm trying to migrate from one Plesk 9.3 server to another Plesk 9.3 server. Both servers have one exclusive IP address, but my destination server is running ina Virtuozzo container (source server is not).

My IP mapping file has one line:

66.xx.xx.xx 207.xx.xx.xx

(there is a tab character between the two IP addresses)

In running the migration manager, I get to the step where it complains the "IP address not found". I try uploading my IP mapping file, and it just goes back to the "IP address not found" page.

I've tried all sorts of combinations of plain text files (UTF-8, ASCII, CR line termination, CR/LF line termination). I can't seem to get past this step. Is it because of the Virtuozzo container?

 

[futurexs]

I have the same problem, anyone knows a solution for this ?

 

[Dave A]

Same Problem

I was able to successfully migrate 1 domain to my new VPS server. When I went back to do the second one, I got stuck on the IP Mapping page. New IP address could not be found, and couldn't upload a mapping file to make it work. Both IPs are exclusive.

Is there no help for this?

 

[futurexs]

On the source server change the ip to shared..
this fixed my problem.

 

[Dave A]

Changed source IP to shared, but still have same problem. Any Parallels tech support help?

 

[MarcC]

Thanks for info, i change the IP on old server to shared and it now migrates IP fine.

cheers

how do you change the IP on old server to shared ?

 

[FelixE]

Any solution?

I've the same problem. I am trying to migrate from Plesk 8.6 to Plesk 10. I have a shared ip address which need to be mapped. I tried all kinds of mapping formats, but none of them is accepted.

Did someone find a soltuion?

 

[Nicktendo]

Hi all, got a possible workaround that may help.

You will need to do the following:

From Plesk main (admin) home > Database Servers > Local MySQL server > Databases tab > Webadmin

In Webadmin:

Enter the 'psa' database > find 'ip_pool' > Click browse > change 'type' from Exclusive to shared.

You should now be able to do a restore as normal

 

[mellenger]

This worked for me, once i set the new server to shared IP. I am "in progress", transferring 7 domains from 8.3.0 to 10.0.1.

 

[JhonJ]

Hi all, got a possible workaround that may help.

You will need to do the following:

From Plesk main (admin) home > Database Servers > Local MySQL server > Databases tab > Webadmin

In Webadmin:

Enter the 'psa' database > find 'ip_pool' > Click browse > change 'type' from Exclusive to shared.

You should now be able to do a restore as normal

Gosh! that is not necessary from the Panel you can change the status if shared or exclusive, at the IP Settings in the Control Panel.


About change the exclusive or shares from a dump already made: just go open with notepad the xml file and search by the names Exclusive or Shared if is Exclusive then change to shared "of course if you read are you at the IP pool XML section"

 

[egillette]

That's pretty silly. . .

So parallels. . .you mean to tell me you guys couldn't come up with a better solution?!?

Also, who uses tab-delimited files anymore??

Why not make the file comma-separated?!?

I mean jeez. . .it's almost like you guys go out of your way to make the simplest processes difficult.

I remember migrating a Plesk 8.6 server from a 7.54 server -- it was a piece of cake, and the mapping was done in real-time after the user defined which IP's mapped where. Now we have to use a file?!?

C'mon guys. . .seriously.

 

[RS1900]

This thread helped, thank you!

For anyone else stumbling across this: In most cases, the IP Mapping File isn't actually something you will use, hence why it seems so outdated when you first see it. It only requests an IP Mapping File when there is a mismatch between the IP type (Shared/Dedicated/Exclusive). If there is no mismatch it will populate a dropdown list on the webpage, so you never touch any IP Mapping File or such.

I don't quite know the reason, but I was trying to transfer from a server where the IP was 'Exclusive' but the new server was using a 'Dedicated' IP. From what I can see, this isn't just semantics. It seem as if they don't match up. If you set them both to shared then they will work fine, but otherwise there seems to be no obvious way to transfer from an Exclusive to Dedicated IP - the mapping file will not fix this issue, the webpage will simply tell you to try again.