IPv4 address & Anonymous FTP Access

[Alexander G]

Hello, i have a problem with my plesksetup...

here I get always an error when a client wants to create an FTP account

Error: A dedicated IPv4 address is required to set up and use anonymous FTP service.

how can I fix this?

im use Debian Squeeze 64Bit and plesk 11.x


Thanks

 

[IgorG]

Looks like that you have hosting based on shared IP. Just add dedicated IP address for this subscription.

 

[Alexander G]

Okay and where?

I can when I enter the IP as dedicated this so just give 1 domain, but I have just this one IP and multiple domains ...

 

[IgorG]

http://download1.parallels.com/Plesk/PP11/11.0/Doc/en-US/online/plesk-administrator-guide/65194.htm

If your site is hosted on a dedicated IP address (not shared by other users or sites), you can set up a directory within the site, where other users will be able to anonymously download or upload files through FTP.