• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Is the support an obligation to application issues?

Is the support an obligation to application issues?

  • Yes!

    Votes: 1 100.0%

  • No!

    Votes: 0 0.0%
  • Total voters
    1
A

aabrahao

Guest
Hi,

I understand the when a company sell a software it is free of bugs or issues.
In case that the application contains issues I understand that the support is an obligation, once no one acquire a solution to have problems.
The free support or forum must to user doubts.
I see some posts, including mine, that takes too long to be answered or don’t have an answer.
Is the support an obligation to issues or not?

regards,
 
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