Issue with suspend client/domain still being able to ftp

[RickJones]

hello,

We have a issue where we suspend the domain/client but the ftp details still work.

Is there are any way to stop this?

Thanks

 

[Amin Taheri]

Try

/etc/init.d/psa stop
/etc/init.d/psa start

Does that stop them from logging in?

Also make sure they are disabled in the /etc/shadow file

 

[vnchristina]

Restarting psa doesn't seem to disable FTP access for my suspended accounts. I can disable it via /etc/shadow but shouldn't Plesk be disabling all services when an account is suspended?

Try

/etc/init.d/psa stop
/etc/init.d/psa start

Does that stop them from logging in?

Also make sure they are disabled in the /etc/shadow file