Forwarded to devs [Let's Encrypt] Could not issue/renew Let`s Encrypt certificates for <admin name>

[Azurel]

User name: Azurel

TITLE

[Let's Encrypt] Could not issue/renew Let`s Encrypt certificates for <admin name>

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk Obsidian, Version 18.0.27 Update #1, CentOS Linux 7.8.2003 (Core), 64Bit

PROBLEM DESCRIPTION

I got today two e-mails.

Date: Sat, 06 Jun 2020 09:16:05 +0200

The following Let`s Encrypt certificates for Admin Name (login admin) have been renewed:
* 'Lets Encrypt sudomain.example.com'
- sudomain.example.com

1 second later
Date: Sat, 06 Jun 2020 09:16:06 +0200

Could not renew Let`s Encrypt certificates for Admin Namel (login admin). Please log in to Plesk and renew the certificates listed below manually.

Renewal of the following Let`s Encrypt certificates has failed:

* 'Lets Encrypt sudomain.example.com' [days to expire: 29]
[-] sudomain.example.com

idn_to_ascii: empty domain name: U_ILLEGAL_ARGUMENT_ERROR

The following Let`s Encrypt certificates have been renewed without some of their Subject Alternative Names:

<none>

Legend:
[+] This domain is secure. The domain's Let`s Encrypt SSL/TLS certificate has been renewed.
[-] This domain is not secure. Either the domain's Let`s Encrypt SSL/TLS certificate could not be renewed or the domain name was excluded from the certificate. You need to either renew the certificate manually or to request a new one to secure this domain.

Take a look in browser certificate says:
valid from: ‎Friday, ‎5. ‎June ‎2020 13:16:19
valid to: ‎Thursday, ‎3. ‎September ‎2020 13:16:19

STEPS TO REPRODUCE

no steps

ACTUAL RESULT

see description

EXPECTED RESULT

No mail with "Could not issue/renew Let`s Encrypt certificates for <admin name>"

ANY ADDITIONAL INFORMATION



YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[IgorG]

From developer:

Some more information is needed: Is SslIt extension installed or just LE? Is the certificate (sudomain.example.com) assigned to any other domain? Does the domain "sudomain.example.com" have hosting? Is it possible to provide logs?

 

[Azurel]

1. SSL It! Version 1.4.1-747 is installed (Let's Encrypt is Version 2.10.0-621)
2. In this case its my "Hostname" showed in plesk "System Overview".
3. Its have a hosting with "Document root" and a single html-file in it.
4. (proxy_)error_log have no entries for this time.


let's encrypt mail history is for this subdomain:

Date: Tue, 07 Apr 2020 09:36:02 +0200
Yes two times in one mail same subdomain.

The following Let's Encrypt certificates for XXX (login admin) have been renewed:

* 'Lets Encrypt subdomain.example.com'
- subdomain.example.com

* 'Lets Encrypt subdomain.example.com'
- subdomain.example.com

identical e-mail for
Date: Fri, 07 Feb 2020 08:36:03 +0100


This subscription have only two domains: example.com and subdomain.example.com

SSL/TLS Certificate for example.com
Secured Components => Secured for "Domain" example.com and www.example.com
Subdomains => Secured for subdomain.example.com

SSL/TLS Certificate for subdomain.example.com
Secured Components => Secured for "Domain" subdomain.example.com

 

[IgorG]

Thank you. Bug confirmed EXTSSLIT-970