Lets Encrypt mostly works, but https://www not working

[John Walker]

I have a number of domains hosted by my VPS, and I find that when I create a certificate for any of them through the extension, https:// subsequently works fine but https://www does not at all. (I ticked the checkbox for also including www in the certificate). Https://www gets a "SSL_ERROR_INTERNAL_ERROR_ALERT" in Firefox, which is the most informative result.

Prior to using letsencrypt the unsecured domains worked but http://www would automatically redirect to http://. I have tried turning this off by setting preferred to "none", but it didn’t appear to work.

I am a bit stumped about what to do next as it appears to affect any domain I install a certificate against on my server.

Plesk v12.5.30_build1205150826.19 os_CentOS 6
Lets Encrypt extension 1.5

 

[custer]

Hi Jon,

Your browser might've cached the permanent redirect. Please try another browser and let us know if it works.