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Issue Let's encrypt not renew

Alex_1906

New Pleskian
Hallo,

Let's Encrypt doesn't work anymore after an update.

Error message:

Could not renew Let's Encrypt certificates for Administrator (login admin).
Please log in to Plesk and renew the certificates listed below manually.
Renewal of the following Let's Encrypt certificates has failed:

* 'Lets Encrypt domain.it' [already expired]
[-] domain.it
[-] www.domain.it

Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/1135516008.
Details:
Type: urn:ietf:params:acme:error:connection
Status: 400
Detail: Fetching https://domain.it/.well-known/acme-challenge/AyIPApfyDQCyz0giEN9HyJ7kiw8GYmELO6mlDg5KsVs:
Timeout during connect (likely firewall problem)

What can I do?

Product: Plesk Onyx 17.8.11 Update #72 , last updated at Nov 6, 2019 03:50 AM

Thank you !
 
Make sure that your are not using IPv6 for the domain. If the domain has an AAAA record, remove that record from the DNS settings. Wait a few hours, then try again. It should then work again.
 
[resolved]
Thanks Peter, I removed ip6 and now the certificate works, on 1 domain.

Now I take care of the other domains.

I can live well without ip version 6
but I lived better with ip version 6.

Do you think I can restore it?

Thank you
Greetings.
 
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