Resolved libssl.so.1.1: version `OPENSSL_1_1_1' not found (required by /usr/sbin/nginx)

[Jorge Batres]

Server operating system version

Red Hat Enterprise Linux Server 7.9 (Maipo)

Plesk version and microupdate number

Version 18.0.44, last updated on May 30, 2022 08:04 PM

Hi, I noticed my email stopped sending and receiving on my server connecting form my Mac Desktop Computer. I can still use webmail but I can no longer use mail on my computer.

I checked Plesk and I got this error message in the main welcome page:

"New configuration files for the Apache web server were not created due to the errors in configuration templates: /usr/sbin/nginx: /lib/libssl.so.1.1: version `OPENSSL_1_1_1' not found (required by /usr/sbin/nginx). Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files. See the details in Configuration Troubleshooter"

Can you please help me solve this issue?

Thanks,

Jorge B.

 

[Jorge Batres]

Can someone please help me resolve this issue? This is a production server.

Thanks,
Jorge B.

 

[Maarten]

Hi,

If you need help right now, I advise you to contact the Plesk Support Team. They can investigate the issue directly on your server:

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...

support.plesk.com

 

[Jorge Batres]

Thank you so much!