D
disoft
Guest
Hi,
Our license keeps on resetting itself to 1 user, 1 domain, 1 mail account.
We keep getting our datacenter to reissue the license, but it is really not acceptable that our clients are being continually locked out of their control panel and have to keep asking us to have the license re-set.
This has been an issue for about a week now, and the datacenter informed sw-soft about it, but still no fix.
when can we expect it to be sorted?
Our license keeps on resetting itself to 1 user, 1 domain, 1 mail account.
We keep getting our datacenter to reissue the license, but it is really not acceptable that our clients are being continually locked out of their control panel and have to keep asking us to have the license re-set.
This has been an issue for about a week now, and the datacenter informed sw-soft about it, but still no fix.
when can we expect it to be sorted?