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Hello!
At the end of august found that my server reported problem with license update and soon will be disabled , I began search for the solution - read a lot of KB articles and threads.. Even updated from 11.x to v. 12.0.18 now..
Upgrade was successful, but next day transition period from licensed to without license was over and my server became locked.
I contacted support and got next license in file form, which successfully activated to the next date -- 22 September. I continue to search, but still seems that update through Panel does not work.. I wait that 22 September for next trouble date :-(
Here is detailed description how it looks and what I did..
1. My system info: CentOS 5.11, Plesk v.12.0.18., PHP 5.4.44
2. Server is beside firewall, port number 5224 is open, when I run curl at Bash shell prompt I get connection to license server:
curl -k https://ka.odin.com:5224 --sslv3
<html><head><title></title></head><body>HTTP status code 403<br/>Only PKP XML-RPC requests to /xmlrpc and JSON-REST requests to /jsonrest/pkp are allowed on port 5224</body></html>
3. curl info:
curl-7.15.5-17.el5_9
curl-devel-7.15.5-17.el5_9
4. if click on License Panel "Retrieve keys" I get after ~30 seconds message:
Unable to connect to license server https://ka.odin.com:5224/xmlrpc.
cURL error description: server returned nothing (no headers, no data)(52)
5. If look into /usr/local/psa/admin/logs/panel.log, I see next messages:
[2015-09-07 07:29:24] ERR [panel] KeyUpdate Result code: 2 Network failure
[2015-09-07 07:29:24] ERR [panel] KeyUpdate Result desc: Unable to connect to license server https://ka.odin.com:5224/xmlrpc.
cURL error description: server returned nothing (no headers, no data)(52)
6. If I run curl in Linux bash shell against that exact address from this log I get the error:
curl -k https://ka.odin.com/xmlrpc:5224 --sslv3
curl: (35) error:14094410:SSL routines:SSL3_READ_BYTES:sslv3 alert handshake failure
It is strange that curl works against
https://ka.odin.com/
but does not work against
https://ka.odin.com/xmlrpc
The first URL was recommended as a test in one KB article and it works well
I became confused about all this staff and have no clue where is my problem..
Could anyone point me to right direction?
Thanks,
At the end of august found that my server reported problem with license update and soon will be disabled , I began search for the solution - read a lot of KB articles and threads.. Even updated from 11.x to v. 12.0.18 now..
Upgrade was successful, but next day transition period from licensed to without license was over and my server became locked.
I contacted support and got next license in file form, which successfully activated to the next date -- 22 September. I continue to search, but still seems that update through Panel does not work.. I wait that 22 September for next trouble date :-(
Here is detailed description how it looks and what I did..
1. My system info: CentOS 5.11, Plesk v.12.0.18., PHP 5.4.44
2. Server is beside firewall, port number 5224 is open, when I run curl at Bash shell prompt I get connection to license server:
curl -k https://ka.odin.com:5224 --sslv3
<html><head><title></title></head><body>HTTP status code 403<br/>Only PKP XML-RPC requests to /xmlrpc and JSON-REST requests to /jsonrest/pkp are allowed on port 5224</body></html>
3. curl info:
curl-7.15.5-17.el5_9
curl-devel-7.15.5-17.el5_9
4. if click on License Panel "Retrieve keys" I get after ~30 seconds message:
Unable to connect to license server https://ka.odin.com:5224/xmlrpc.
cURL error description: server returned nothing (no headers, no data)(52)
5. If look into /usr/local/psa/admin/logs/panel.log, I see next messages:
[2015-09-07 07:29:24] ERR [panel] KeyUpdate Result code: 2 Network failure
[2015-09-07 07:29:24] ERR [panel] KeyUpdate Result desc: Unable to connect to license server https://ka.odin.com:5224/xmlrpc.
cURL error description: server returned nothing (no headers, no data)(52)
6. If I run curl in Linux bash shell against that exact address from this log I get the error:
curl -k https://ka.odin.com/xmlrpc:5224 --sslv3
curl: (35) error:14094410:SSL routines:SSL3_READ_BYTES:sslv3 alert handshake failure
It is strange that curl works against
https://ka.odin.com/
but does not work against
https://ka.odin.com/xmlrpc
The first URL was recommended as a test in one KB article and it works well
I became confused about all this staff and have no clue where is my problem..
Could anyone point me to right direction?
Thanks,
