• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Linux Plesk 8.6 to Linux Plesk 10.2 errors

C

CsabaA

Guest
I am trying to migrate a few domains from linux plesk 8.6 to linux plesk 10.2.

When executing
/usr/local/psa/bin/pre9-backup-convert -v convert -d /var/lib/psa/dumps/ szentimrebackup
I get the following error:
Runtime error: 'NoneType' object has no attribute 'getGuid'

Tried uploading to the server backup repository, the gui gives the following error:
Error: FTP dump file does not exists

and examining the PMM log file, states the same as previous:
[12:13:22|INFO: 1190:p.log] Executing utility: /usr/local/psa/bin/pre9-backup-convert convert --timestamp=1111041213 --directory=/var/lib/psa/dumps /tmp/php49BBQe
[12:13:22|INFO: 1190:p.log] The utility executed with the return code 1
[12:13:22|INFO: 1190:p.log] The return code was
No output on STDOUT were performed by the utility
The output on STDERR was:
Runtime error: 'NoneType' object has no attribute 'getGuid'

[12:13:22|INFO: 1190:p.log] Repository '/var/lib/psa/dumps/': Check imported domains/szentimre/converted_szentimre_info_1111041213.xml
[12:13:22|INFO: 1190:p.log] pmm-ras finished. Exit code: 127

How can I proceed to import the backup from plesk 8.6?
 
Looks like some database inconsistency. It is required detailed investigation directly on your servers, therefore contact support team would be better solution.
 
Back
Top