Local Scheduled backup error in Plesk 12.0.18 Windows

[WinP]

Hello,

I have recently upgraded Plesk Panel from 11.0.5 windows to 12.0.18 MU#46 windows.

As checked that local plesk backup via GUI throwing error and is not working. On checking the event viewer I found below event during backup run. Has anyone faced this issue ? or is there any KB article regarding this ?

Log Name: Plesk
Source: scheduled_backup.exe
Date: 5/23/2015 6:52:06 AM
Event ID: 1
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: ***********
Description:
CLI utility scheduled_backup.php returned exit code: 1

Output: ERROR: Exception: boost::filesystem::temp_directory_path: The system cannot find the device specified: &quot;D:\Temp\AppData\Local\Temp\&quot; (Hierarchical.php:105)<br />

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Error: Exception: boost::filesystem::temp_directory_path: The system cannot find the device specified: "D:\Temp\AppData\Local\Temp\"
file: E:\Program Files (x86)\Parallels\Plesk\admin\plib\Lock\Manager\Hierarchical.php
line: 105
code: 0

trace: #0 E:\Program Files (x86)\Parallels\Plesk\admin\plib\Lock\Manager\Hierarchical.php(105): LockManagerClient->__construct()

#1 E:\Program Files (x86)\Parallels\Plesk\admin\plib\Lock\Manager\Hierarchical.php(172): Plesk\Lock\Manager_Hierarchical->_getClient()

#2 E:\Program Files (x86)\Parallels\Plesk\admin\plib\Lock\Manager\Hierarchical.php(136): Plesk\Lock\Manager_Hierarchical->_applyLock('', Object(Plesk\Lock\Resource))

#3 E:\Program Files (x86)\Parallels\Plesk\admin\plib\Lock\Manager.php(80): Plesk\Lock\Manager_Hierarchical->lock(Object(Plesk\Lock\Resource), '')

#4 E:\Program Files (x86)\Parallels\Plesk\admin\plib\Lock.php(34): Plesk\Lock\Manager->lock(1, Array, '', Array)

#5 E:\Program Files (x86)\Parallels\Plesk\admin\plib\Db\Table\Dictionary\ServiceNodeEnvironment.php(80): Plesk\Lock::write(Object(Plesk\Lock\Object_NodeService), '', Array)

#6 E:\Program Files (x86)\Parallels\Plesk\admin\plib\Service\Driver\Packages\Windows.php(98): Db_Table_Dictionary_ServiceNodeEnvironment->sync(false)

#7 E:\Program Files (x86)\Parallels\Plesk\admin\plib\Service\Driver\Core\Plesk.php(11): Service_Driver_Packages_Windows->sync(false)

#8 E:\Program Files (x86)\Parallels\Plesk\admin\plib\Db\Table\Row\ServiceNode\ManagementNode.php(15): Service_Driver_Core_Plesk->syncAllData()

#9 E:\Program Files (x86)\Parallels\Plesk\admin\plib\api-common\AbstractCu.php(1688): Db_Table_Row_ServiceNode_ManagementNode->refreshProperties()

#10 E:\Program Files (x86)\Parallels\Plesk\admin\plib\cu\scheduled_backup.php(15): AbstractCu::componentUpdate()

#11 {main}




Execute file name: E:\Program Files (x86)\Parallels\Plesk\admin\bin\scheduled_backup.exe
Manager_Hierarchical-&gt;_applyLock('', Object(Plesk\Lock\Resource))
#3 E:\Program Files (x86)\Parallels\Plesk\admin\plib\Lock\Manager.php(80): Plesk\Lock\Manager_Hierarchical-&gt;lock(Object(Plesk\Lock\Resource), '')
#4 E:\Program Files (x86)\Parallels\Plesk\admin\plib\Lock.php(34): Plesk\Lock\Manager-&gt;lock(1, Array, '', Array)
#5 E:\Program Files (x86)\Parallels\Plesk\admin\plib\Db\Table\Dictionary\ServiceNodeEnvironment.php(80): Plesk\Lock::write(Object(Plesk\Lock\Object_NodeService), '', Array)
#6 E:\Program Files (x86)\Parallels\Plesk\admin\plib\Service\Driver\Packages\Windows.php(98): Db_Table_Dictionary_ServiceNodeEnvironment-&gt;sync(false)
#7 E:\Program Files (x86)\Parallels\Plesk\admin\plib\Service\Driver\Core\Plesk.php(11): Service_Driver_Packages_Windows-&gt;sync(false)
#8 E:\Program Files (x86)\Parallels\Plesk\admin\plib\Db\Table\Row\ServiceNode\ManagementNode.php(15): Service_Driver_Core_Plesk-&gt;syncAllData()
#9 E:\Program Files (x86)\Parallels\Plesk\admin\plib\api-common\AbstractCu.php(1688): Db_Table_Row_ServiceNode_ManagementNode-&gt;refreshProperties()
#10 E:\Program Files (x86)\Parallels\Plesk\admin\plib\cu\scheduled_backup.php(15): AbstractCu::componentUpdate()
#11 {main}

</Data>
<Data>E:\Program Files (x86)\Parallels\Plesk\admin\bin\scheduled_backup.exe</Data

Thanks !

 

[IgorG]

Looks like this issue has been resolved in scope of support ticket #2002594