• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Locked out from Plesk panel after installing additional PHP-versions

Status
Not open for further replies.

Jelle_Timmer

Basic Pleskian
Hi,

For some application-testing I installed PHP 5.5 and PHP 5.6 alongside the existing PHP 5.3 installation. To do that I used the web-interface of the Plesk-installer.

Installing the software went well, or at least didn't show any errors.

After installing I went back to the login-page to get back into the portal, but that didn't work.

I am using the right username and password and don't see any errors, I just keep getting the login-screen and no errors. Logging in through SSH is working as it should. Only access to Plesk on 8443 seems to be denied.

Server reboot didn't work, restarting Plesk-services didn't work...

How can I restore this so I can get back to work?

This Plesk-installation is on a CentOS 6 server on which I have full rights.

With kind regards,
Jelle
 
Ok, tried a different browser, Firefox did let me log in and Chrome didn't.
So it could be a Chrome-specific issue, however, until the installation of PHP 5.5/5.6 I was able to log in using Chrome...

I'll have a look to see if clearing caches might solve it...
 
Status
Not open for further replies.
Back
Top