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Issue Login and systemctl problems

chrisgch

New Pleskian
Server operating system version
Almalinux 9.6
Plesk version and microupdate number
18.0.71 Update #2
Our server has been running Plesk for many years without problems. Currently we are on Almalinux 9.6, which was a fresh Almalinux 9 install (no upgrade from CentOS).
We are currently on Plesk Obsidian 18.0.71 with automatic updates and system updates, safe updates enabled.

Suddenly a few days ago the server started to have a lot of problems:
1. Login to Plesk takes more than a minute.
2. Login via SSH also takes a long time: The user name and password prompt are shown immediately, "Last login" comes after 55 seconds, login completes after 1.5 minutes.
3. Connections via FTP/FTPS fail (no response from server).
4. Trying to submit changed firewall rules shows "Applying firewall configuration" for >1 day.
5. Checking for the task with command plesk db "SELECT id,type,status,finishTime FROM longtasks"
shows the task as not_started.
6. All systemctl (as user or root) calls on the command line fail with "Connection timed out", even "systemctl show". Therefore I can't restart the FTP server.

According to the "top" command, system load is not higher than usual (0.75).
The web server (Apache with NGINX) works fine and is very fast.

Any idea what could be the reason, and how to fix it? I'm worrying that systemd is broken and a reboot would fail.
 
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