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Issue Login Failed to RoundCube

ahaf

New Pleskian
Hi , I have problem to login roundcube webmail.

[19-Mar-2020 19:54:46 +0000]: <lbr0ms94> IMAP Error: Login failed for [email protected] against localhost from 5.197.132.226(X-Real-IP: 5.197.132.226). Authentication failed. in /var/www/vhosts/mailtotel.com/httpdocs/inbox/program/lib/Roundcube/rcube_imap.php on line 201 (POST /inbox/?_task=login&_action=login)

Please, help.
 
Please check that you have following error message In /var/log/httpd/error_log:

CONFIG_TEXT: PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib64/php/modules/kolabobject.so' - libxerces-c-3.1.so: cannot open shared object file: No such file or directory in Unknown on line 0

In this case install xerces-c package:

# yum install xerces-c
 
Hi , I have problem to login roundcube webmail.

[19-Mar-2020 19:54:46 +0000]: <lbr0ms94> IMAP Error: Login failed for [email protected] against localhost from 5.197.132.226(X-Real-IP: 5.197.132.226). Authentication failed. in /var/www/vhosts/mailtotel.com/httpdocs/inbox/program/lib/Roundcube/rcube_imap.php on line 201 (POST /inbox/?_task=login&_action=login)

Please, help.
You seem try to access to an custom roundcube, not the plesk roundcube programs.
Check your error log in /var/www/vhosts/system/mailtotel.com/logs/error_log and check if your mailbox password is really correct .
 
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