Login fubar

[A----F]

A recent auto update turned my install (11.5.30 on CentOS 6) into fubar.
There is no login possible. And thus, no server management.

The hosting provider is aware of the Plesk fubar.
Their attempt at a solution - increasing server space for plesk - did not help.

Next suggestion: installing backup(s) from as far back as 7 days. No success.

Then I tried bootstrapper. Here is the log file

START Bootstrapper 11.5.30 repair AT Thu Jul 24 16:08:20 CDT 2014

**** Product repair started.

===> Checking for previous installation ... found.
Started bootstrapper repair procedure. This may take a while.
Certain actions may be skipped if not applicable.

 Trying to start service mysqld... mysqld (pid  943) is running...
done
 Trying to establish test connection... connected
done
 Trying to find psa database... version is 011005030
Version is OK, no need to create psa database.
 Trying to backup MySQL database... Warning: Not dumping MySQL database 'atmail' as it doesn't exist
done
 MySQL databases are dumped to /var/lib/psa/dumps/mysql.preupgrade.11.5.30-11.5.30.20140724-160821.dump.gz
 Finishing up upgrade procedures and rerunning previously failed upgrade actions...
===> Cumulative Plesk database upgrade and repair (revertable stage) has been started.
Upgrade or repair for 'core' (stage 'prep') is not required
===> Preparing Plesk database upgrade (revertable stage).

 Trying to set psa database version to 011005030... done
===> Cumulative upgrade and repair of Plesk database (revertable stage) has been completed.
===> Cumulative Plesk upgrade and repair (final stage) has been started.
Upgrade or repair for 'core' (stage 'post') is not required
===> Preparing Plesk upgrade (final stage).
===> Cumulative upgrade and repair of Plesk (final stage) has been completed.
 Trying to upgrade APS controller database... ===> Cumulative APS controller database (apsc) upgrade and repair has been started.
Upgrade or repair for 'apsc' (stage 'db') is not required
 Trying to backup MySQL database... done
 MySQL databases are dumped to /var/lib/psa/dumps/mysql.preupgrade.apsc.11.5.30-11.5.30.20140724-160823.dump.gz
===> Upgrade and repair of APS controller database has been completed.
done
 Trying to upgrade and repair SpamAssassin service configuration... Upgrade or repair for 'spamassassin' (stage 'files') is not required
done
 Trying to upgrade and repair Courier-IMAP services configuration (prep stage)... Upgrade or repair for 'courier_imap' (stage 'prep') is not required
done
 Trying to upgrade and repair Courier-IMAP services configuration (post stage)... Upgrade or repair for 'courier_imap' (stage 'post') is not required
done
 Trying to upgrade and repair Courier-IMAP services configuration (bootstrapper-post stage)... Upgrade or repair for 'courier_imap' (stage 'bootstrapper-post') is not required
done
 Trying to condrestart service courier-imapd... done
 Trying to condrestart service courier-imaps... done
 Trying to condrestart service courier-pop3d... done
 Trying to condrestart service courier-pop3s... done
 Trying to upgrade and repair Roundcube webmail configuration... Upgrade or repair for 'roundcube' (stage 'files') is not required
done
Upgrade of Roundcube Web Based mail client configs and DB is not required - no previous version
 Trying to upgrade and repair Horde webmail configuration... Upgrade or repair for 'horde' (stage 'files') is not required
done
 Trying to upgrade and repair Parallels Premium antivirus (DrWeb) service configuration (bootstrapper-prep stage)... Upgrade or repair for 'drweb' (stage 'bootstrapper-prep') is not required
done
 Trying to upgrade and repair Parallels Premium antivirus (DrWeb) service configuration (bootstrapper-post stage)... Upgrade or repair for 'drweb' (stage 'bootstrapper-post') is not required
done
 Trying to start service mysqld... mysqld (pid  943) is running...
done
 Trying to establish test connection... connected
done
 Trying to connect to apsc database... done
 Reconfiguring mail subsystem...
 Trying to execute mail_restore to synchronize mail server settings and Plesk Database... ==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_kav8_restore... fail
==> Checking for: mail_responder_restore... fail
==> Checking for: vhostidmng... ok
==> Checking for: mail_postfix_transport_restore... ok
==> Checking for: mail_spam_restore... ok
==> Checking for: mail_grey_restore... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok
==> Checking for: mail_drweb_restore... ok
Errors occured in mail restore procedure
Some utilities have exited with errors:
  /usr/lib64/plesk-9.0/mail_kav8_restore
  /usr/lib64/plesk-9.0/mail_responder_restore
done
 Reconfiguring Apache web server...
 Reconfiguring ProFTPD FTP server...
 Reconfiguring AWStats web statistics...
 Reconfiguring WatchDog...
 Restoring SELinux contexts...
 Regenerating web servers' configuration files...
PHP Warning: include_once(Service/Driver/Web/Proxy/Nginx.php): failed to open stream: No such file or directory; File: /usr/local/psa/admin/plib/Loader.php, Line: 95

PHP Warning: include_once(): Failed opening 'Service/Driver/Web/Proxy/Nginx.php' for inclusion (include_path='/usr/local/psa/admin/plib:/usr/local/psa/admin/externals'); File: /usr/local/psa/admin/plib/Loader.php, Line: 95

PHP Fatal error:  Class 'Service_Driver_Web_Proxy_Nginx' not found in /usr/local/psa/admin/plib/Service/Capability/Web/Apache.php on line 108
Warning: web server configuration is broken. We will try to repair it. This operation can take a lot of time, please do not interrupt the process.
Unable to rebuild web server configuration, possible there are broken domains
 Trying to reconfigure web-server configurations skipping broken domains... PHP Warning: include_once(Service/Driver/Web/Proxy/Nginx.php): failed to open stream: No such file or directory; File: /usr/local/psa/admin/plib/Loader.php, Line: 95

PHP Warning: include_once(): Failed opening 'Service/Driver/Web/Proxy/Nginx.php' for inclusion (include_path='/usr/local/psa/admin/plib:/usr/local/psa/admin/externals'); File: /usr/local/psa/admin/plib/Loader.php, Line: 95

PHP Fatal error:  Class 'Service_Driver_Web_Proxy_Nginx' not found in /usr/local/psa/admin/plib/Service/Capability/Web/Apache.php on line 108

WARNING!
Some problems are found during reconfigure web-server configurations skipping broken domains(see log file: /tmp/plesk_11.5.30_repair.log)

Continue...

 Cleaning active Panel sessions...

Bootstrapper repair finished.
If problems persist, please check installer logs ('/tmp/plesk_11.5.30_repair.log' and '/tmp/plesk_11.5.30_repair_problems.log') for errors.
If you can't resolve the issue on your own, please address Parallels support.

**** Product repair completed successfully.

STOP Bootstrapper 11.5.30 repair AT Thu Jul 24 16:09:02 CDT 2014

If anyone can help, I would be very very glad.

Thanks a lot for reading!

 

[IgorG]

It seems nginx related packages were not installed correctly. You can try to reinstall them manually and run bootstrapper repair again. If you can't resolve the issue on your own, please address Parallels support.