• Inviting everyone who uses WordPress management tools in Plesk
    The Plesk team is conducting a 60-minute research session that includes an interview and a moderated usability test.
    To participate, please use this link .
    Your experience will help shape product decisions and ensure the tools better support real-world use cases.

Login problem after upgrade from 10.3.1 to 10.4.4

MariusMiclea

New Pleskian
Hello,

I upgrade Plesk for windows form 10.3.1 to 10.4.4 from plesk Panel. Everything worked fine. After i restart the server and try to login with my admin password i get this error:

"Error: Unable to log you on. An internal error occurred in the Single Sign-on authorization engine. Please try logging in later, and contact your hosting service provider if the problem persists. "

I check with other users (not admin user) and i get the same error for all the users.

I searched for a solution but i could not find one.

Any ideas? Thanks

Marius
 
[Solved]

The problem was on the Server Settings >> Full hostname , it was changed six months ago after plesk installation.

In the file Plesk/admin/conf/sso/sso_config.ini , hostname in the file was with the old name (instalation hostname). After i edit with the new hostname everything worked fine, and i'm happy :).

Marius
 
Back
Top