Issue Logs Browser Plesk error

[JuanCar]

Server operating system version

Almalinux 9.4

Plesk version and microupdate number

Plesk Obsidian 18.0.62 #2

HiPlesk logs in logs browser shows this error message

2024-08-02 01:07:44	ERR	panel [3278210:66ac15400e9a7]	fread(): Argument #2 ($length) must be greater than 0
2024-08-02 01:07:44	ERR	panel [3278210:66ac15400e9a7]	fread(): Argument #2 ($length) must be greater than 0: 0: /usr/local/psa/admin/plib/modules/log-browser/library/Reader/FilesReader.php:121 fread(resource, integer '0') 1: /usr/local/psa/admin/plib/modules/log-browser/library/Reader/FilesReader.php:121 PleskExt\LogBrowser\Reader\FilesReader->getPreviousFragmentFromOffset(integer '-100', integer '0') 2: /usr/local/psa/admin/plib/modules/log-browser/library/Parser/PanelLogParser.php:182 PleskExt\LogBrowser\Parser\PanelLogParser->getItems(integer '-100', NULL null, object of type PleskExt\LogBrowser\Reader\FilesReader) 3: /usr/local/psa/admin/plib/modules/log-browser/library/Parser/PanelLogParser.php:45 PleskExt\LogBrowser\Parser\PanelLogParser->readPortion(integer '-100', NULL null) 4: /usr/local/psa/admin/plib/modules/log-browser/library/Reader/ReaderList.php:25 PleskExt\LogBrowser\Reader\ReaderList->getLogPortion(integer '-100', NULL null) 5: /usr/local/psa/admin/plib/modules/log-browser/library/DataLoader/PanelLogDataLoader.php:24 PleskExt\LogBrowser\DataLoader\PanelLogDataLoader->getLogPortion(integer '-100', NULL null, array, NULL null, NULL null) 6: /usr/local/psa/admin/plib/modules/log-browser/controllers/ApiController.php:37 ApiController->readPanelLogPortionAction() 7: /usr/local/psa/admin/plib/vendor/plesk/zf1/library/Zend/Controller/Action.php:516 Zend_Controller_Action->dispatch(string 'readPanelLogPortionAction') 8: /usr/local/psa/admin/plib/vendor/plesk/zf1/library/Zend/Controller/Dispatcher/Standard.php:308 Zend_Controller_Dispatcher_Standard->dispatch(object of type Zend_Controller_Request_Http, object of type Zend_Controller_Response_Http) 9: /usr/local/psa/admin/plib/vendor/plesk/zf1/library/Zend/Controller/Front.php:954 Zend_Controller_Front->dispatch() 10: /usr/local/psa/admin/plib/pm/Application.php:87 pm_Application->run() 11: /usr/local/psa/admin/htdocs/modules/log-browser/index.php:4

Any idea?

 

[AYamshanov]

Thank you for the report. I have filled a bug report, the ID of the issue is EXTPLESK-5713.
Let us know if you also know/found steps to reproduce the issue.

 

[JuanCar]

Errors go on in plesk log browser now.
I see Permisson denied in files:
/var/www/vhosts/espaciolatino.com/statistics' is 777 root : root
/usr/local/psa/var/cache/apache_restart_stat is 644 psaadm : psaadm

2024-08-03 10:43:15	ERR	panel [3772617:66adeda32c5d6]	'/usr/local/psa/admin/bin/filemng' 'eslatino_admin' 'list' 'dirs' '/var/www/vhosts/espaciolatino.com/statistics' '--in-bytes' failed with code 1. stdout: filemng: opendir failed: Permission denied System error 13: Permission denied stderr: filemng: opendir failed: Permission denied System error 13: Permission denied Show less
2024-08-03 10:43:15	ERR	util_exec [3772617:66adeda32c5d6]	proc_close() failed ['/usr/local/psa/admin/bin/filemng' 'eslatino_admin' 'list' 'dirs' '/var/www/vhosts/espaciolatino.com/statistics' '--in-bytes'] with exit code [1] Show less
2024-08-03 03:11:56	ERR	panel [3652104:66ad83dc3f488]	[66ad83dc3f3f3] Result of interface implementation call: failure: Response Code (400)
2024-08-03 00:00:05	ERR	panel [3606535:66ad56e4600f9]	PHP Warning: file_put_contents(/usr/local/psa/var/cache/apache_restart_stat): Failed to open stream: Read-only file system; File: /usr/local/psa/admin/plib/Service/Driver/Web/Server/Apache.php, Line: 180 Show less
2024-08-03 00:00:04	ERR	panel [3606535:66ad56e4600f9]	PHP Warning: unlink(/usr/local/psa/var/cache/apache_restart_stat): Read-only file system; File: /usr/local/psa/admin/plib/Service/Driver/Web/Server/Apache.php, Line: 178 Show less
2024-08-03 00:00:04	ERR	panel [3606535:66ad56e4600f9]	Unable to get key: Repository is not opened
2024-08-03 00:00:04	ERR	panel [3606535:66ad56e4600f9]	Unable to get key: Repository is not opened
2024-08-03 00:00:04	ERR	panel [3606535:66ad56e4600f9]	Unable to get key: Repository is not opened
2024-08-03 00:00:04	ERR	panel [3606535:66ad56e4600f9]	Unable to get key: Repository is not opened
2024-08-02 18:58:23	ERR	panel [3531895:66ad102f8220b]	Bad arguments
2024-08-02 18:58:23	ERR	panel [3531898:66ad102f40feb]	Permission denied
2024-08-02 01:07:44	ERR	panel [3278210:66ac15400e9a7]	fread(): Argument #2 ($length) must be greater than 0

 

[JuanCar]

Same problem, not resolved changing permissions nor owners.... Any news?

 

[AYamshanov]

The first post in the thread was related to errors triggered by the Log Browser extension itself. The bug was registered as EXTPLESK-5713 and fixed in Log Browser 1.9.1 / 19 August 2024.

Errors about "permission denied" are not related to the Log Browser, the extension just helps to see them, but they were triggered not by the Log Browser, this is something different. In this case, I would suggest creating a new thread to discuss the issue continue discussing it in the Resolved - Panel error: Read-only file system thread. Have you tried a w/a with ReadWritePaths?

If the community can't help, makes sense to open a Support ticket.

 

[JuanCar]

The thread cied in the last message is not a resolved issue, if you read it you can see that the problem is not resolved yet.

 

[Sebahat.hadzhi]

@JuanCar the thread in question is marked as "Resolved" because the issue reported was not identified as a Plesk bug.

 

[JuanCar]

Ah, now I understand.
Thanks.