I have a client who is running OS 10.4x that cannot connect to his site via FTP. They've tried Fetch and Transmit. The only way he can cannot is to turn the client firewall off. He can connect to other servers using both applications without turning off the firewall on his computer. This is a new installation of 8.3 Windows and the first Mac user we have encountered. Any suggestions? Server > FTP Settings displays the following. Info: Warning: due to active Windows Firewall and Windows Application Layer Gateway Service (ALGS) not allowing to use a custom passive FTP ports range, it is recommended to switch ALGS off. If ALGS service is switched on, passive FTP ports range will be set to default 5001-65535, ignoring any custom values. Refer to Microsoft Windows help files for the information on how to switch ALGS off. Thank you in advance for any ideas!