1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

Mail account passwords not correct after migration/updates

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by JoostF, Aug 27, 2009.

  1. JoostF

    JoostF Guest

    After migrating domains and updating to Plesk 9.2.2, various E-mail accounts cannot login through IMAP anymore.

    I checked the psa-database and all records/passwords in the accounts- and mailtable are CORRECT.

    I checked the file '/var/lib/plesk/mail/auth/passwd.db' and these passwords are WRONG.
    Some accounts have the correct passwords, but some accounts seem to have taken over passwords from other accounts, very strange.

    What I already have tried:
    - Running '/usr/local/psa/admin/sbin/mail_auth_dump'
    - Running '/usr/local/psa/admin/sbin/mchk --with-spam'

    Unfortunately without effect.. Please help!

    (I can't figure out where the mail_auth_dump-app gets his data from, this should be the psa-database, right?)
  2. Andrey Kucherov

    Andrey Kucherov Guest

  3. igors

    igors Basic Pleskian

    Sep 1, 2009
    Likes Received:

    Yes, /usr/local/psa/admin/sbin/mail_auth_dump should be taking information from Parallels Plesk database.

    One more thing you can try is to rename /var/lib/plesk/mail/auth/passwd.db and then run:
    /usr/local/psa/admin/sbin/mchk --with-spam

    It should generate new file with correct data. If it does not, then create empty /var/lib/plesk/mail/auth/passwd.db, set correct permissions on it and rerun commands again.

    Hope this helps.