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mail bounces (#5.4.6) after upgrade to 9.5.2

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by icecold, Jul 27, 2010.

  1. icecold

    icecold New Pleskian

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    Since I upgraded to 9.5.2, the e-mail accounts cannot receive e-mail from outside of the server after some period of time. The following error is received:

    Sorry. Although I'm listed as a best-preference MX or A for that host,
    it isn't in my control/locals file, so I don't treat it as local. (#5.4.6)

    (log part at the bottom of the e-mail)

    Internal e-mail (between the user accounts from different domains located on the same server) is not a problem.

    I tried the /use/local/psa/admin/sbin/mchk, but that did not solve the problem. The problem occurs overnight and after a reboot the mail is working again until....

    I never had such problems before, so I never looked at the handlers. I noticed that when it goes wrong, the drweb file: 20-drweb-C2lCIA remains in the /usr/local/psa/handlers/before-queue/recipient/john@example/ with 0 bytes.

    Log:

    Jul 27 12:06:18 silversands qmail-queue-handlers[1083]: Handlers Filter before-queue for qmail started ...
    Jul 27 12:06:18 silversands qmail-queue-handlers[1083]: from=jane@outside.net
    Jul 27 12:06:18 silversands qmail-queue-handlers[1083]: to=john@example.com
    Jul 27 12:06:18 silversands qmail-queue-handlers[1083]: hook_dir = '/usr/local/psa/handlers/before-queue'
    Jul 27 12:06:18 silversands qmail-queue-handlers[1083]: recipient[3] = 'john@example.com'
    Jul 27 12:06:18 silversands qmail-queue-handlers[1083]: handlers dir = '/usr/local/psa/handlers/before-queue/recipient/john@example.com'
    Jul 27 12:06:18 silversands qmail-queue-handlers[1083]: call_handlers: call executable = '/usr/local/psa/handlers/info/20-drweb-C2lCIA/executable'
    Jul 27 12:06:18 silversands qmail-queue[1084]: scan: the message(drweb.tmp.4OplmR) sent by jane@outside.net to john@example.com is passed
    Jul 27 12:06:18 silversands qmail-queue-handlers[1083]: handlers_stderr: PASS
    Jul 27 12:06:18 silversands qmail-queue-handlers[1083]: call_handlers: PASS during call '/usr/local/psa/handlers/info/20-drweb-C2lCIA/executable' handler
    Jul 27 12:06:18 silversands qmail: 1280225178.878336 new msg 3031474
    Jul 27 12:06:18 silversands qmail: 1280225178.878437 info msg 3031474: bytes 5964 from <jane@outside.net> qp 1085 uid 2020
    Jul 27 12:06:18 silversands qmail-queue-handlers[1083]: starter: submitter[1085] exited normally
    Jul 27 12:06:18 silversands qmail: 1280225178.885357 starting delivery 200: msg 3031474 to remote john@example.com
    Jul 27 12:06:18 silversands qmail: 1280225178.885478 status: local 0/10 remote 1/20
    Jul 27 12:06:18 silversands qmail-remote-handlers[1086]: Handlers Filter before-remote for qmail started ...
    Jul 27 12:06:18 silversands qmail-remote-handlers[1086]: from=jane@outside.net
    Jul 27 12:06:18 silversands qmail-remote-handlers[1086]: to=john@example.com
    Jul 27 12:06:18 silversands qmail-remote-handlers[1086]: hook_dir = '/usr/local/psa/handlers/before-remote'
    Jul 27 12:06:18 silversands qmail-remote-handlers[1086]: recipient[3] = 'john@example.com'
    Jul 27 12:06:18 silversands qmail-remote-handlers[1086]: handlers dir = '/usr/local/psa/handlers/before-remote/recipient/john@example.com'
    Jul 27 12:06:18 silversands qmail: 1280225178.890722 delivery 200: failure: Sorry._Although_I'm_listed_as_a_best-preference_MX_or_A_for_that_host,/it_isn't_in_my_control/locals_file,_so_I_don't_treat_it_as_local._(#5.4.6)/
    Jul 27 12:06:18 silversands qmail: 1280225178.890801 status: local 0/10 remote 0/20
    Jul 27 12:06:18 silversands qmail-queue-handlers[1087]: Handlers Filter before-queue for qmail started ...
    Jul 27 12:06:18 silversands qmail-queue-handlers[1087]: from=
    Jul 27 12:06:18 silversands qmail-queue-handlers[1087]: to=jane@outside.net
    Jul 27 12:06:18 silversands qmail-queue-handlers[1087]: hook_dir = '/usr/local/psa/handlers/before-queue'
    Jul 27 12:06:18 silversands qmail-queue-handlers[1087]: recipient[3] = 'jane@outside.net'
    Jul 27 12:06:18 silversands qmail-queue-handlers[1087]: handlers dir = '/usr/local/psa/handlers/before-queue/recipient/jane@outside.net'
    Jul 27 12:06:18 silversands qmail-queue-handlers[1087]: starter: submitter[1088] exited normally
    Jul 27 12:06:18 silversands qmail: 1280225178.900800 bounce msg 3031474 qp 1087
    Jul 27 12:06:18 silversands qmail: 1280225178.900904 end msg 3031474
    Jul 27 12:06:18 silversands qmail: 1280225178.901064 new msg 3031518
    Jul 27 12:06:18 silversands qmail: 1280225178.901152 info msg 3031518: bytes 6640 from <> qp 1088 uid 2522
    Jul 27 12:06:18 silversands qmail: 1280225178.904202 starting delivery 201: msg 3031518 to remote jane@outside.net
    Jul 27 12:06:18 silversands qmail: 1280225178.904303 status: local 0/10 remote 1/20
    Jul 27 12:06:18 silversands qmail-remote-handlers[1089]: Handlers Filter before-remote for qmail started ...
    Jul 27 12:06:18 silversands qmail-remote-handlers[1089]: from=postmaster@silversands.xs4hosting.net
    Jul 27 12:06:18 silversands qmail-remote-handlers[1089]: to=jane@outside.net
    Jul 27 12:06:18 silversands qmail-remote-handlers[1089]: hook_dir = '/usr/local/psa/handlers/before-remote'
    Jul 27 12:06:18 silversands qmail-remote-handlers[1089]: recipient[3] = 'jane@outside.net'
    Jul 27 12:06:18 silversands qmail-remote-handlers[1089]: handlers dir = '/usr/local/psa/handlers/before-remote/recipient/jane@outside.net'
    Jul 27 12:06:19 silversands qmail: 1280225179.084718 delivery 201: success: 81.92.120.9_accepted_message./Remote_host_said:_250_2.0.0_Ok:_queued_as_B3D6823812E/
    Jul 27 12:06:19 silversands qmail: 1280225179.084760 status: local 0/10 remote 0/20
    Jul 27 12:06:19 silversands qmail: 1280225179.084772 end msg 3031518
     
  2. icecold

    icecold New Pleskian

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    mail bounces (#5.4.6) after upgrade to 9.5.2 [SOLVED]

    Hi,

    I found the solution to this problem in http://kb.odin.com/en/7019 (thanks to IgorG). I can confirm this fix works for 9.5.2.
     
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