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Forwarded to devs Mail certificate is no longer assigned after it gets renewed by Let's Encrypt

Hi Maarten,

ok so do we have to enable this option in SSL it extention separatly?

We habe a server constellation where we have 3 Domains in Plesk.
On exmple.com we do not have access. On this domain there are dns entrys for plesk server.
We have mail.example.com which is the plesk server. This we have 3 times for 3 Domains.
On this we have still the same issue like described above.

regards
 
@Maarten

attached i have 2 screenshots where you can see several TLDs and Subdomains. On the TLDs we do not have access to, they are hosted at another server. But at the DNS of the TLDs there are set DNS entrys for the Plesk server that is running at the subdomains. So each domain has its own lets encrypt certificate for mail.example.com and for webmail.

The problem is exactly the same like the first post:
- Lets encrypt automatically generate new certificate
- After that the field for e-mail certificate is empty
- We have to set the certificate manually


Bildschirmfoto 2026-04-14 um 14.18.27.png


After renewig lets encrypt certificate the "SSL/TLS-Zertifikat E-Mail" becomes empty:

Bildschirmfoto 2026-04-14 um 14.19.00.png
 
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