• Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Mail goes to SPAM > Gmail/Hotmail

VidjayG

Basic Pleskian
Hello support,

I hope you can help me, i have different adresses configured with several domains on the same server. All the emails send to gmail/hotmail adresses are marked spam.

Looking in the headers everything seems fine, including SPF:

Delivered-To: [email protected]
Received: by 10.202.174.138 with SMTP id x132csp563903oie;
Wed, 20 May 2015 04:53:19 -0700 (PDT)
X-Received: by 10.180.109.136 with SMTP id hs8mr40446245wib.73.1432122799197;
Wed, 20 May 2015 04:53:19 -0700 (PDT)
Return-Path: <[email protected]>
Received: from x.net (x.net. [xx])
by mx.google.com with ESMTPS id r6si3413840wiv.0.2015.05.20.04.53.18
for <[email protected]>
(version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
Wed, 20 May 2015 04:53:19 -0700 (PDT)
Received-SPF: pass (google.com: domain of [email protected] designates xx.xx.xx.xx as permitted sender) client-ip=85.214.40.166;
Authentication-Results: mx.google.com;
spf=pass (google.com: domain of [email protected] designates 85.214.40.166 as permitted sender) smtp.mail=[email protected]
Received: from [email protected] (localhost [IPv6:::1])
by x.net (Postfix) with ESMTPA id 321382BD60020
for <[email protected]>; Wed, 20 May 2015 13:53:18 +0200 (CEST)
MIME-Version: 1.0
Content-Type: text/plain; charset=US-ASCII;
format=flowed
Content-Transfer-Encoding: 7bit
Date: Wed, 20 May 2015 13:53:18 +0200
From: [email protected]
To: [email protected]
Subject: Dit is een test
Message-ID: <[email protected]>
X-Sender: [email protected]
User-Agent: Roundcube Webmail/1.0.5

testmessage

The server is not blacklisted, any ideas what is going wrong?
 
Hi VidjayG,

you can check and solve quite a lot of issues/problems with the site "http://www.mail-tester.com/". If you need some help with the investigations, please post your results for your test - eMail sent to mail-tester.com.
 
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