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Question Mail Import

TheSmokster

New Pleskian
Server operating system version
Ubuntu 22.04
Plesk version and microupdate number
Plesk Obsidian Web Host Edition 18.0.59 Update #2
Hi all.

Struggling to get mail import bringing in 'Sent' mail from cPanel. Seems hit or miss.

Some account 'Sent' messages are coming over into Plesk accounts but others aren't. i.e. user-a, imports everything (inbox & sent) user-b, only imports the inbox. Even though the folders are named the same in both cPanel Roundcube and Plesk Roundcube, i.e. 'Sent'.

I've tried creating new folders and dragging the sent messages from 'Sent' in cPanel Roundcube to the new folder but the Plesk Mail Import tool isn't creating/copying the new folder either.

Does anyone have any clues?
 
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