Mail-Service doesnt work anymore

[HartmutV]

I've got a rootserver from Strato runnun with Linux 2.6.25.18-0.2-default and Plesk 9.3.0. CPU is AuthenticAMD, AMD Opteron(tm) Processor 146.

I entered the mail-adresses für the domains as usual, the system is stable for more than 3 years now.

Since a few weeks I got the problem, that mails cant received anymore. As soon as somebody sends a mail to one of those i use, the author ist getting error-messages like this:

This is the mail system at host hxxxxxxx.stratoserver.net.

I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message.

The mail system

<[email protected]> (expanded from <[email protected]>): unknown
user: "name"

or like this

This is the mail system at host hxxxxxxx.stratoserver.net.

I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message.

The mail system

<[email protected]>: Invalid destination status"

name/domain has been replaced by me.

I found no erros in /var/logs/mail.err, also Plesk -> Action Logs says nothing.

Any idea what is going wrong?

 

[IgorG]

Plesk maillog located here /usr/local/psa/var/log/maillog but not in /var/log/mail.err
Try to find any errors there.

 

[HartmutV]

There's nothing wrong in the log, but I found our that I'm missing several directories within the /var/qmail/ directory. There only is /var/qmail/mailnames and /var/qmail/popuser. There's no directory called /var/qmail/control/ like on another rootserver I got at Strato.

Anybody an idea on that? Then I'm also missing the important (thats what I read in the internet) control/locals/me file, right? And I've got no idea how to fix this...

 

[IgorG]

Download from https://autoinstall.plesk.com/PSA_9.3.0/ psa-qmail package for your distributive and platform and re-install it with force. Then run 'mchk --with-spam' for mailsettings rebuilding. It should help.

 

[HartmutV]

Download from https://autoinstall.plesk.com/PSA_9.3.0/ psa-qmail package for your distributive and platform and re-install it with force. Then run 'mchk --with-spam' for mailsettings rebuilding. It should help.

I suppose this has to be done via YAST?

 

[IgorG]

YAST? I suggest you manual force reinstallation. How does it refer to YAST?

 

[HartmutV]

YAST? I suggest you manual force reinstallation. How does it refer to YAST?

Didnt

I know that my knowledge aint that good concerning those cases, but actually i have no clue how i cando this

 

[IgorG]

Download necessary package and reinstall it with force with rpm command. Something like

rpm -Ivh --force --nodeps psa-qmailXXXXXXX.rpm

 

[HartmutV]

Okay, I've been through this now, the missing dirs have been created. After the re-install I ran mchk --with-spam but still it doesn't work. The logfiles say nothing about an error, the /control/me is okay.