• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Mail whitelist not working (?)

B

BiznetAdmin

Guest
Our server is running Postfix, CentOS 5.5 and Plesk 9.5.2. There is a specific IP address that gets rejected by our mailserver, even though it is added to the Plesk's whitelist. I am sure that the neither the IP address nor the corresponding domain name exist in any blacklist.
I have even added the corresponding domain name in the Plesk's whitelist, but the mails keep getting rejected. Why does this happen? I am using dnsbl.sorbs.net and sbl.spamhaus.org.

The message that the sender gets is the following:

host mail.xxx.xxx [1.2.3.4] said: 554 5.7.1 Service unavailable; Client host [5.6.7.8] blocked using dnsbl.sorbs.net; Currently sending spam See http://www.sorbs.net/lookup.shtml?[5.6.7.8] (in reply to RCPT TO command)

where [1.2.3.4] is the IP Address of our mailserver and [5.6.7.8] is the IP that gets rejected.
 
Back
Top