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Mailbox is Full...

Discussion in 'Plesk for Linux - 8.x and Older' started by willlangford, Feb 6, 2005.

  1. willlangford

    willlangford Guest

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    Hello,
    I started getting an interesting error today. I upgraded to 752 from 751 on friday, but starting today i havnt been getting email. it is getting rejected saying that the mailbox is full. anyone got any ideas?

    Thanks,
    ~William
     
  2. ashleym

    ashleym Guest

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    I'm having the same problem.. Can send email, but can't receive it.

    "Recipient's mailbox is full, message returned to sender. (#5.2.2)"

    Any thoughts?
     
  3. ashleym

    ashleym Guest

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    Apparently the 7.5.2 upgrade set the mailbox quota for all of my accounts to 0 KBytes which was causing the email to bounce.

    After setting the mailbox quota to Unlimited it fixed the problem.

    Hope this helps you!
     
  4. willlangford

    willlangford Guest

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    i looked at some emails and the mailbox size was still set to unlimited. am i missing something?
     
  5. Ales

    Ales Basic Pleskian

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    Did you check in Plesk or the actual .qmail files on the server...?

    We haven't upgraded any of our servers to 7.5.2 (too many bugs) so I can't check myself, but the correct numbers in Plesk's database don't always mean that it's really so...
     
  6. willlangford

    willlangford Guest

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    Nope, i just checked the gui. where are those files at, and what do i need to change?
    thanks,
    ~William
     
  7. earlmred

    earlmred Guest

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    I had the same problem, you need to remove all of the @mbox.quota files to fix this problem. None of your email accounts will have quotas but they will work again.

    find /usr/local/psa/home/vhosts -name '@mbox.quota' -exec rm {} \;

    The above command will remove all of the @mbox.quota files.

    Still looking to solve the problem of when clicking on domains under the admin interface, showing up blank ...

    7.5.2 on FreeBSD 4.10-p5
     
  8. willlangford

    willlangford Guest

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    help.....

    Im running redhat 9, and i am getting and error that the directory doesnt exist..
    any ideas?
    ~William
     
  9. jprince

    jprince Guest

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    Hello,
    Support has a response/fix for both items.

    Domains Blank:
    for FreeBSD, they have replaced the file:
    /usr/local/psa/admin/plib/class.DomainControlForm.php
    I would assume a hotfix would be available to correct this.
    Contact support for further info.

    The Mailbox full issue:
    Per support:
    "I can remember we had such issue long time ago.
    Mailboxes can be set to zero after upgrade from in old Plesk versions '0' means 'Unlimited', in Plesk 7 unlimited is '-1'"


    The only way to fix it is to replace '0' with '-1' in Plesk base, remove qmail quota files and re-run mchk
    1. update psa.mail table from mysql console:

      update mail set mbox_quota='-1'
      where postbox='true' and mbox_quota='0';

    2. remove current quotas from mail accounts in qmail in shell (one line command!):

      find /var/qmail/mailnames/ -name @mbox.quota
      -maxdepth 3 -mindepth 3 | xargs rm -f

      [post edited/changed]
      For FreeBSD:
      find /usr/local/psa/qmail/mailnames/ -name @mbox.quota
      -maxdepth 3 -mindepth 3 | xargs rm -f
      [end edit/change]

    3. run /usr/local/psa/admin/sbin/mchk -v to re-build quotas. Then restart qmail.
      [/list=1]
     
  10. Alasdair

    Alasdair Guest

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    Hi John,

    Would you be willing to post your new "/usr/local/psa/admin/plib/class.DomainControlForm.php" file? We contacted Sw-Soft about the issue however they haven't gotten back to us yet.

    Thanks in advance for any help you can provide.
     
  11. jprince

    jprince Guest

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    Hello,
    FreeBSD Only..
    The following file corrects the problem with
    blank domains.
    Note: While this file was provided to me by SW-Soft,
    I am not sure it should be posted. I have made a request
    to post this, and will await their answer.

    If you feel you need this file, send an email to me
    with your email address.
    <click on profile to send me an email>

    Cheers
     
  12. earlmred

    earlmred Guest

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    Unfortunately this didn't fix my issue, I've contacted bugreport@sw-soft.com but have yet to receive a reply.
     
  13. mOjO

    mOjO Guest

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    THANK YOU SO MUCH!

    that worked the treat... however for some reason i got errors from mchk about my rpm database. so i ran an rpm --rebuilddb and after that it went through ok.

    you saved me a LOT of frustration. :)

     
  14. Rick

    Rick Guest

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    I am having trouble with step one here.

    Logging into the mysql console with the admin account is no problem but when I issue the command...

    update mail set mbox_quota='-1'
    where postbox='true' and mbox_quota='0';

    I get an error that says...

    ERROR 1046: No Database Selected

    What am I doing wrong?

    Rick
     
  15. Rick

    Rick Guest

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    ok, nevermind, I figured it out.

    Anyone following these instructions please note a slight change in the syntax...

    update psa.mail set mbox_quota='-1'
    where postbox='true' and mbox_quota='0';

    I also got fatal errors on the rpm db and had to run a rebuild before step 3 would work...

    rpm --rebuilddb

    Thanks for the instructions, I would have fought this for days without them!

    Rick
     
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