Issue MailEnable failure getting e-mails

[Pimmie32]

Hi there great Pleks comunity,

I have a big problem. Since yesterday i am working with plesk. I like it very much only i have a problem. After a while figuring out how to set an mail server i have made MailEnable work. I can make my customers set an e-mail adres and i can get to the email adres. Also can i send e-mail's.

Now comes the strange part... I cannot recieve any mails. I have already opend port 25,43,110,578, 993, 995. I have really no idea how to get it worked... I get this error:
Delivery to the following recipient failed permanently:

[email protected]

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain gospelrhythm.nl by smtp.rzone.de. [2a01:238:20a:202:50f0::2097].

The error that the other server returned was:
550 5.2.0 No such mailbox


----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:from:date:message-id:subject:to;
bh=som6A/tG0pRi4xF39+BSz8DNd4GMWRPCr5E7CyuOwNE=;
b=hO0Ox7/r5Wb3yKVs0sZdpwD4BG6wlFFQ6s9tC61dJgOpJ3Udd5xA2hzxOPidPaqse0
n9XgK3yAV4OS1QTPfh8TnsylDpXBD5a5ur+iJhru6fQcei9OdlmefIoz7e2GrNWTD2n/
mFBBpJhRCQSaTCeN5NQrSLKHJiL8zlhpaTm0f1JFv4Z8R/atiserYrduuEaOAnk4pxQ3
ozu6i65AlNWqCLYEQgXSjA4ni9f9/fcVsUsKK3rJjziFsEVW6gNVl6omjAv42ojkHFEe
iRgWN10dpimgizIfB8mLduWszCaqMnSEKKw8FWYGUj/KxGYal3R8Qh5rzFIi9sdoCaYT
tRaQ==
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=1e100.net; s=20130820;
h=x-gm-message-state:mime-version:from:date:message-id:subject:to;
bh=som6A/tG0pRi4xF39+BSz8DNd4GMWRPCr5E7CyuOwNE=;
b=L1Jgl5ZtCU16pOSY8heY/2lmDN6sqk/do1eTRqLTxUpm7bo0rMontIHtKof8UANInr
98rEMCj5Ou0p+HATA3yhvSpRgfJteY4IDTeOtmx8uuJAUr5YBrd0HS5OoN3qBTGGBItN
UEgtlVR6BiCO8mu7u/XOWWF8Q5Mbuic9RmryVLDvgWuOxrK0VLXYVwxOqdP9+6P0Y/2C
dcO9WReqInVfA8EcEGH9h28NR+DQ0l2LgZHDDT8oxJzxbpNQrc+OY85DuUQrpKUd+RBF
uId5Dj+wcAdelRnVx+qDh0gAoJgQpOTfDjljPa7qJ5LZR573YAP6qwdXOrpMZRUYRFUa
TMVQ==
X-Gm-Message-State: ABUngvcHbfUGRZ9aBWeeuuZxDa0IIgicOlWuCWh6bU3bfP8FtC0U+ynf6XmnbQf3EIu2feVNi/BNQgNdq+gdlg==
X-Received: by 10.157.34.198 with SMTP id y64mr6131572ota.225.1479077259264;
Sun, 13 Nov 2016 14:47:39 -0800 (PST)
MIME-Version: 1.0
Received: by 10.182.45.195 with HTTP; Sun, 13 Nov 2016 14:47:38 -0800 (PST)
From: Pim Hillaert <[email protected]>
Date: Sun, 13 Nov 2016 23:47:38 +0100
Message-ID: <CABa6oCUa4SUt7YW-k2AqVdb=[email protected]>
Subject: Test
To: [email protected]
Content-Type: multipart/alternative; boundary=94eb2c042120a24a2905413682fb

Test

So: I can send e-mails, but cannot recieve any e-mails. HELP!!!

With kind regards,

Pim Hillaert
Rhythm

 

[IgorG]

I think this problem is addressed in the following KB - https://kb.plesk.com/en/129315. Does this solve your issue?

 

[Pimmie32]

How do i coke in the Armin Conslole from MailEnable?

 

[24x7cloudservermanagement]

In order to access the Mail enable admin console you can either access it from administrator tools on the server OR you should have a shortcut created on the desktop of your server.

If not follow the below steps.

1) Run the mmc by entering "mmc" in the Windows Run command
2) Select the "Add/Remove Snap-In.." menu item from the File menu
3) A list of items that can be added to the MMC will be displayed in a list
4) Scroll through to find the MailEnable Management item
5) Select the item and select "Add..."
6) Select OK
7) Save the msc file by selecting "Save As..." from the File menu.