mailmng error when setting quota

[lordkev84]

Hi,

I receive the following error when trying to set a mailbox quota for an existing domain:

Unable to set the mailbox quota for this domain: setDomainDiskQuota() failed: mailmng failed: mailmng: unable to set default mbox quota for domain '*******.com' (processing 'bparker') System error 2: No such file or directory

I have also tried setting it by hand using mailmng and receive the following:

/usr/local/psa/admin/bin/mailmng --set-domain-disk-quota --domain-name=*******.com --disk-quota=20000
(trace)maildirpp_usage.c:182:dir entry '.mail.Sent'
(trace)maildirpp_usage.c:182:dir entry '.mail'
(trace)maildirpp_usage.c:182:dir entry '..'
(trace)maildirpp_usage.c:182:dir entry '.mail.Trash'
(trace)maildirpp_usage.c:182:dir entry 'tmp'
(trace)maildirpp_usage.c:182:dir entry '.mail.Drafts'
(trace)maildirpp_usage.c:182:dir entry 'new'
(trace)maildirpp_usage.c:182:dir entry '.mail.Spam'
(trace)maildirpp_usage.c:182:dir entry 'maildirsize'
(trace)maildirpp_usage.c:182:dir entry '.'
(trace)maildirpp_usage.c:182:dir entry 'cur'
(trace)maildirpp_usage.c:209:done reading Maildir folder
mailmng: unable to set default mbox quota for domain '*****.com' (processing 'bparker')
System error 2: No such file or directory
mailmng: unable to set default mbox quota for domain '******.com' (processing 'bparker')
System error 2: No such file or directory
[root@zeus mailman]#


It seems to be a problem with this particular user's mailbox, as it works for other users.

Any help is much appreciated.

Thanks!

 

[Satoriya]

Compare directories structure belong to this 'user.domain.com' is the same like for other mail accounts for which mailbox quota is working.

You can check it here:
# ls -la /var/qmail/mailnames/domain.com/mailuser/

Most probably, some of folders are missing.

 

[tiramisu_]

additionally, I may recommend you to wait till 8.4 Plesk (end of April). Several mbox issues were fixed.

 

[tiramisu_]

also you may try to check your disk:

http://kb.swsoft.com/en/768