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mailsrvanalog crash

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by Flamenetworks, Mar 24, 2010.

  1. Flamenetworks

    Flamenetworks Basic Pleskian

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    Hello Guys,

    during nightly cronjobs:

    root 8778 0.0 0.0 12932 1052 ? Ss 00:09 0:00 /usr/sbin/cron
    root 5809 0.0 0.0 29864 2104 ? S 01:00 0:00 \_ /USR/SBIN/CRON
    root 5813 0.0 0.0 5724 1212 ? Ss 01:00 0:00 | \_ /bin/sh -c test -x /usr/sbin/anacron || ( cd / && run-parts --report /etc/cron.daily )
    root 5814 0.0 0.0 5728 668 ? S 01:00 0:00 | \_ /bin/sh -c test -x /usr/sbin/anacron || ( cd / && run-parts --report /etc/cron.daily )
    root 5816 0.0 0.0 2640 624 ? S 01:00 0:00 | \_ run-parts --report /etc/cron.daily
    root 5817 0.0 0.0 5728 1216 ? Ss 01:00 0:00 | \_ /bin/sh /etc/cron.daily/50plesk-daily
    root 5819 0.0 0.3 94676 39448 ? S 01:00 0:01 | \_ /usr/bin/sw-engine -c /opt/psa/admin/conf/php.ini /opt/psa/admin/plib/DailyMaintainance/script.php
    root 5854 0.1 0.0 31684 3540 ? S 01:00 0:14 | \_ /opt/psa/admin/sbin/statistics
    root 7551 0.0 0.0 5724 1212 ? S 03:19 0:00 | \_ sh -c /usr/lib/plesk-9.0/mailsrvanalog >/opt/psa/var/log/smtp_parsed.log 5>/opt/psa/var/log/smtp_pendings.tmp
    root 7552 0.2 0.0 2688 548 ? S 03:19 0:00 | \_ /usr/lib/plesk-9.0/mailsrvanalog

    i'm getting the following error in /var/log/messages:

    Mar 25 03:19:32 web kernel: mailsrvanalog[7552] general protection ip:407972 sp:7fff37f96318 error:0 in mailsrvanalog[400000+a000]


    System informations:

    - Plesk 9.3.0 Debian 4.0 93091230.0
    - Kernel 2.6.30
    - CPU Intel Core i7 920
    - RAM 12 Gbytes

    Any suggestion/help would be really appreciated to solve this problem.

    Best regards,

    F.
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Do you have mailsrvanalog Segmentation faults in maillog?
    It is known bug and it is under developer's investigation now. Only one workaround can be applied now - switch to Qmail MTA.
     
  3. Flamenetworks

    Flamenetworks Basic Pleskian

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    Hello IgorG,

    there are no Sergentation Fault errors but only "general protection" ones:

    Mar 22 09:07:53 web kernel: mailsrvanalog[9147] general protection ip:407972 sp:7fffa452a418 error:0 in mailsrvanalog[400000+a000]
    Mar 25 03:19:32 web kernel: mailsrvanalog[7552] general protection ip:407972 sp:7fff37f96318 error:0 in mailsrvanalog[400000+a000]
    Mar 17 09:04:11 web kernel: mailsrvanalog[24792] general protection ip:407972 sp:7fff0d59c288 error:0 in mailsrvanalog[400000+a000]
    Mar 18 09:00:23 web kernel: mailsrvanalog[3186] general protection ip:407972 sp:7fffdf0f7388 error:0 in mailsrvanalog[400000+a000]
    Mar 20 08:59:51 web kernel: mailsrvanalog[16823] general protection ip:407972 sp:7ffff4fa87a8 error:0 in mailsrvanalog[400000+a000]
    Mar 22 09:07:53 web kernel: mailsrvanalog[9147] general protection ip:407972 sp:7fffa452a418 error:0 in mailsrvanalog[400000+a000]
    Mar 25 03:19:32 web kernel: mailsrvanalog[7552] general protection ip:407972 sp:7fff37f96318 error:0 in mailsrvanalog[400000+a000]
    Mar 17 09:04:11 web kernel: mailsrvanalog[24792] general protection ip:407972 sp:7fff0d59c288 error:0 in mailsrvanalog[400000+a000]
    Mar 18 09:00:23 web kernel: mailsrvanalog[3186] general protection ip:407972 sp:7fffdf0f7388 error:0 in mailsrvanalog[400000+a000]
    Mar 20 08:59:51 web kernel: mailsrvanalog[16823] general protection ip:407972 sp:7ffff4fa87a8 error:0 in mailsrvanalog[400000+a000]
    Mar 25 03:19:32 web kernel: mailsrvanalog[7552] general protection ip:407972 sp:7fff37f96318 error:0 in mailsrvanalog[400000+a000]


    Best regards,

    F.
     
  4. Flamenetworks

    Flamenetworks Basic Pleskian

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    No...there are only "general protection" errors.

    I'm afraid that switching to Qmail would cause major problems. :(

    Patch for Postfix will be released with Plesk 9.5?

    Thanks,

    F.
     
  5. Flamenetworks

    Flamenetworks Basic Pleskian

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    Hello,

    after upgrade to 9.5.2 i still get the same errors:

    Jun 1 05:04:54 web kernel: mailsrvanalog[30953] general protection ip:407972 sp:7fffdd65fa78 error:0 in mailsrvanalog[400000+a000]
    Jun 2 04:01:41 web kernel: mailsrvanalog[4957] general protection ip:407972 sp:7fff9b348c08 error:0 in mailsrvanalog[400000+a000]
    Jun 3 04:00:27 web kernel: mailsrvanalog[10420] general protection ip:407972 sp:7fffc66424e8 error:0 in mailsrvanalog[400000+a000]
    Jun 4 14:48:51 web kernel: mailsrvanalog[12015] general protection ip:407972 sp:7fff93f50558 error:0 in mailsrvanalog[400000+a000]


    IgorG are there any updates you can share with us?

    Best regards,

    F.
     
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