Microupdate Error

[JuanCar]

Hello
I have just received a microupdate error message. It happened Nov 15th, 4:02 am
The error log in /tmp/ contains
Parallels Installer 3.16.2 (built on 2013-09-17 15:23 svn rev. 324981) started at (timezone CET) Fri Nov 15 04:02:20 2013
Command line arguments: /var/cache/parallels_installer/parallels_installer_CentOS_5_x86_64 --select-product-id plesk --select-release-current --upgrade-installed-components --include-components-from-class vendor=parallels --include-components-from-class patched

SourceUrl: original source url is http://autoinstall.plesk.com/
SourceUrl: fixed url is http://autoinstall.plesk.com/
Try to find rcfile...
Autoinstaller rcfile not found.
Read component settings from /root/.autoinstaller/options.ini
Server for reporting status run OK: pid=13489
Checking hostname is sucessfull.
SourceUrl: original source url is http://autoinstall.plesk.com/
SourceUrl: fixed url is http://autoinstall.plesk.com/
FileFetcher new object: target_dir=/root/parallels/, main_source_url=http://autoinstall.plesk.com/
FileFetcher: get file (~empty)/products.inf3
File downloading products.inf3: 100% was finished.
FileFetcher: get file (~empty)/plesk.inf3
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
FileFetcher: get file (~empty)/ppsmbe.inf3
File downloading ppsmbe.inf3: 18%..28%..39%..49%..59%..70%..80%..90%..100% was finished.
FileFetcher: get file (~empty)/sitebuilder.inf3

Component plesk/drweb: mode up2date, installed_buildtime=1376893869, available_buildtime=1376893869
Component plesk/spamassassin: mode up2date, installed_buildtime=1376893907, available_buildtime=1376893907
Component plesk/mailman: mode up2date, installed_buildtime=1376893919, available_buildtime=1376893919
Component plesk/commtouch: mode up2date, installed_buildtime=1373371848, available_buildtime=1373371848
Component plesk/postfix: mode install, installed_buildtime=0, available_buildtime=1376893889
Component plesk/qmail: mode up2date, installed_buildtime=1376893895, available_buildtime=1376893895
Component plesk/msmtp: mode install, installed_buildtime=0, available_buildtime=1376893899
Component plesk/mysql-sys: mode up2date, installed_buildtime=1375480342, available_buildtime=1375477471
Component plesk/mysql: mode install, installed_buildtime=0, available_buildtime=1365572449
Component plesk/psa-firewall: mode up2date, installed_buildtime=1376893877, available_buildtime=1376893877
Component plesk/psa-vpn: mode install, installed_buildtime=0, available_buildtime=1376893911
Component plesk/psa-fileserver: mode install, installed_buildtime=0, available_buildtime=1376893873
Component plesk/sshterm: mode up2date, installed_buildtime=1359342054, available_buildtime=1359342054
Component plesk/watchdog: mode up2date, installed_buildtime=1376893916, available_buildtime=1376893916
Gathering information about installed license key...
KeyUpdateChecker::doCheck: no components for check key update
ComponentsExamine::doPreExamineAndCheckForCriticalIssues: no components for examination

Getting bootstrapper packages to installation list:
Following bootstrapper packages will be installed: pp11.5.30-bootstrapper-11.5.30-cos5.build115131112.14.x86_64
----------------

Getting packages to installation list:
skip package 'plesk-base-11.5.30-cos5.build115130819.13.x86_64' from component common - there is same or newer version of this package is installed (in system plesk-base-11.5.30-cos5.build115130819.13.x86_64)
skip package 'psa-11.5.30-cos5.build115130819.13.x86_64' from component common - there is same or newer version of this package is installed (in system psa-11.5.30-cos5.build115130819.13.x86_64)
skip keypackage 'psa-11.5.30-cos5.build115130819.13.x86_64' from component common - same or newer version of this package is already installed (in system psa-11.5.30-cos5.build115130819.13.x86_64)
Following packages will be installed: pp11.5.30-bootstrapper-11.5.30-cos5.build115131112.14.x86_64
----------------
Check package set before installation
The following packages from not selected components will be installed because they are required by other components' packages you selected for installation:
Installing packages
processTransaction event: 10 (Downloading Packages)
processTransaction event: 11 (unknown)
processTransaction event: 20 (Check Package Signatures)
processTransaction event: 30 (Running Test Transaction)
processTransaction event: 40 (Running Transaction)
~empty
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_11_5_30', sequence='prep', stage='execute', sequence_order='-1', operation='install', exec_cmd='touch /tmp/pp-bootstrapper-mode.flag; touch /var/lock/parallels-panel-maintenance-mode.flag; rm -f /var/lock/parallels-panel-upgrade-failure.flag; :'
processTransaction event: 10 (Downloading Packages)
processTransaction event: 30 (Running Test Transaction)
processTransaction event: 40 (Running Transaction)
Traceback (most recent call last):
File "/usr/local/psa/bin/yum_install", line 224, in ?
main()
File "/usr/local/psa/bin/yum_install", line 219, in main
installer.perform(to_install, opts.remove, opts.tries)
File "/usr/local/psa/bin/yum_install", line 160, in perform
self._perform(to_install, to_remove, pt_callback)
File "/usr/local/psa/bin/yum_install", line 179, in _perform
raise Exception("Scriptlet or other non-fatal errors occurred during transaction.")
Exception: Scriptlet or other non-fatal errors occurred during transaction.
~empty
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_11_5_30', sequence='pkgs', stage='rollback', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; touch /var/lock/parallels-panel-upgrade-failure.flag; :'
FileFetcher: get file (~empty)/PSA_11.5.30/plesk-11.5.30-cos5-x86_64.inf3
FileFetcher: get file (~empty)/SITEBUILDER_11.5.8/sitebuilder-11.5.8-rhall-all.inf3
FileFetcher: get file (~empty)/BILLING_11.5.30/billing-11.5.30-rhall-all.inf3
FileFetcher: get file (~empty)/MYSQL_5.5/mysql-5.5-rhel5-x86_64.inf3
FileFetcher: get file (~empty)/APACHE_2.2.24/apache-2.2.24-rh5-x86_64.inf3
FileFetcher: get file (~empty)/NGINX_1.5.0/nginx-1.5.0-cos5-x86_64.inf3
Execute command /usr/local/psa/admin/bin/send-error-report install
Error: Failed to run the Yum utility.
The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.


The log sent by panel is too big to this post, I send it in autoreply


Plesk Works OK, but the last microupdate now is #22 (Nov 8th)

Any help to avoid this error and get updated?
Is it a fail of yum or is it a fail of sources?

Thanks

 

[JuanCar]

Follow my last post
The log sent by email from plesk
And the log sent by panel is
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)

Details: Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..28%..39%..49%..59%..70%..80%..90%..100% was finished.
File downloading sitebuilder.inf3: 10%..22%..35%..48%..61%..74%..87%..100% was finished.
File downloading sso.inf3: 10%..24%..37%..51%..64%..78%..91%..100% was finished.
File downloading setemplates.inf3: 19%..44%..69%..94%..100% was finished.
File downloading pp-sitebuilder.inf3: 11%..22%..31%..40%..52%..61%..72%..81%..90%..100% was finished.
File downloading billing.inf3: 10%..20%..31%..40%..50%..61%..70%..80%..91%..100% was finished.
File downloading mysql.inf3: 75%..100% was finished.
File downloading apache.inf3: 68%..100% was finished.
File downloading nginx.inf3: 14%..32%..50%..67%..85%..100% was finished.
Checking for installed packages...
File downloading PSA_11.5.30/plesk-11.5.30-cos5-x86_64.inf3: 11%..21%..31%..41%..51%..61%..71%..81%..92%..100% was finished.
File downloading PSA_11.5.30/plesk-patches-11.5.30-cos5-x86_64.inf3: 13%..22%..31%..41%..50%..69%..74%..83%..92%..100% was finished.
File downloading SITEBUILDER_11.5.8/sitebuilder-11.5.8-rhall-all.inf3: 63%..100% was finished.
File downloading BILLING_11.5.30/billing-11.5.30-rhall-all.inf3: 70%..100% was finished.
File downloading MYSQL_5.5/mysql-5.5-rhel5-x86_64.inf3: 34%..79%..100% was finished.
File downloading APACHE_2.2.24/apache-2.2.24-rh5-x86_64.inf3: 30%..68%..100% was finished.
File downloading NGINX_1.5.0/nginx-1.5.0-cos5-x86_64.inf3: 100% was finished.
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* addons: centos.mirror.xtratelecom.es
* atomic: www7.atomicorp.com
* base: centos.mirror.xtratelecom.es
* extras: centos.mirror.xtratelecom.es
* updates: centos.mirror.xtratelecom.es


Detecting installed product components.
Gathering information about installed license key...
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* addons: centos.mirror.xtratelecom.es
* atomic: www7.atomicorp.com
* base: centos.mirror.xtratelecom.es
* extras: centos.mirror.xtratelecom.es
* updates: centos.mirror.xtratelecom.es

PPB_11_5_30-dist | 951 B 00:00

PPB_11_5_30-thirdparty | 951 B 00:00

PSA_11_5_30-dist | 951 B 00:00

PSA_11_5_30-dist/primary | 54 kB 00:00

PSA_11_5_30-thirdparty | 951 B 00:00

SITEBUILDER_11_5_8-dist | 951 B 00:00

SITEBUILDER_11_5_8-thirdparty | 951 B 00:00
+ pp11.5.30-bootstrapper

Following amount of diskpace required in directories:
/usr/local: 1800.00 Mb.
Total required: 1800.00 Mb, available 109848.00 Mb.

Installing packages
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* addons: centos.mirror.xtratelecom.es
* atomic: www7.atomicorp.com
* base: centos.mirror.xtratelecom.es
* extras: centos.mirror.xtratelecom.es
* updates: centos.mirror.xtratelecom.es

pp11.5.30-bootstrapper-11.5.30-cos5.build115131112.14.x8 | 156 kB 00:00
Running rpm_check_debug
Updating: pp11.5.30-bootstrapper-11.5.30-cos5.build115131112.14.x86_64 [1/2]
Cleanup: pp11.5.30-bootstrapper [2/2]
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* addons: centos.mirror.xtratelecom.es
* atomic: www7.atomicorp.com
* base: centos.mirror.xtratelecom.es
* extras: centos.mirror.xtratelecom.es
* updates: centos.mirror.xtratelecom.es
Package pp11.5.30-bootstrapper-11.5.30-cos5.build115131112.14.x86_64 already installed and latest version
Running rpm_check_debug
Exception: Scriptlet or other non-fatal errors occurred during transaction.

ERROR: Failed to run the Yum utility.
The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.

Regards

I EDIT:
No output with # grep -i 'Cannot allocate memory' autoinstaller3.log

Sorry, I didn't see the other post with the same issue: http://forum.parallels.com/showthread.php?293202

 

[OlegN]

For Centos 5 (only) I recommend to clean yum cache (rm -rf /var/cache/yum/*) and try to re-install MUs manually:
# rm -rf /root/.autoinstaller/microupdates.xml
# /usr/local/psa/admin/bin/autoinstaller

 

[JuanCar]

Hello
My issue has been fixed by itself. I suppose it was a temporal problem or Plesk has solved it.

The next time I'll aply this solution erasing yum cache
Thanks