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- Server operating system version
- AlmaLinux 9.3
- Plesk version and microupdate number
- 18.0.59 #2
Hello!
I was at cloudfest and there was a presentation from Sitejet Builder. The guy at cloudfest told me that sitejet builder is included in the license. Now i try to install it but i get a message.
[2024-03-26 21:34:00.261240] Installation started in background
[2024-03-26 21:34:00.261324]
Getting bootstrapper packages to installation list:
[2024-03-26 21:34:00.261406] skip package 'pp18.0.59-bootstrapper-18.0-2.redhat.9+p18.0.59.0+t240215.1248.x86_64' from component panel - same or newer version of this package is already installed (in system pp18.0.59-bootstrapper-18.0-2.redhat.9+p18.0.59.0+t240215.1248.x86_64)
[2024-03-26 21:34:00.261446] skip package 'sw-engine-cli-5.59-5.59.2-0redhat.9.240130.1409.x86_64' from component panel - same or newer version of this package is already installed (in system sw-engine-cli-5.59-5.59.2-0redhat.9.240130.1409.x86_64)
[2024-03-26 21:34:00.261475] Following bootstrapper packages will be installed: (empty)
[2024-03-26 21:34:00.261489] ----------------
[2024-03-26 21:34:00.261501] Getting packages to installation list:
[2024-03-26 21:34:00.261537] Following packages will be installed: ext-plesk-sitejet-no_versioning_data.noarch
[2024-03-26 21:34:00.261552] ----------------
[2024-03-26 21:34:00.735032] Start downloading 1 files of unknown size and 0 delta RPMs
Download AlmaLinux 9 - CRB 4185B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download Extra Packages for Enterprise Linux 9 - x86_64 34154B [total 0/unknown B 1/1 files]
(regen obsoletes cache)
[2024-03-26 21:34:01.682866] Check package set before installation
[2024-03-26 21:34:01.683204] The following packages from not selected components will be installed because they are required by other components' packages you selected for installation:
[2024-03-26 21:34:01.683406] Installing packages
[2024-03-26 21:34:01.689997] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_59', sequence='prep', stage='execute', sequence_order='-2', operation='install', exec_cmd='touch /var/lock/plesk-report-update.flag; :'', m_arch='', exit code: 0, output: ~empty
[2024-03-26 21:34:01.698267] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_59', sequence='prep', stage='execute', sequence_order='-1', operation='install', exec_cmd='touch /tmp/pp-bootstrapper-mode.flag; touch /var/lock/parallels-panel-maintenance-mode.flag; rm -f /var/lock/parallels-panel-upgrade-failure.flag; :'', m_arch='', exit code: 0, output: ~empty
[2024-03-26 21:34:02.508183] Last metadata expiration check: 0:00:01 ago on Tue Mar 26 21:34:01 2024.
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_59', sequence='post', stage='execute', sequence_order='9990', operation='install', exec_cmd='test ! -x /usr/local/psa/admin/sbin/packagemng || /usr/local/psa/admin/sbin/packagemng --set-dirty-flag'', m_arch='', exit code: 0, output: ~empty
[2024-03-26 21:34:02.951436] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_59', sequence='post', stage='execute', sequence_order='9991', operation='install', exec_cmd='/usr/local/psa/bootstrapper/pp18.0.59-bootstrapper/bootstrapper.sh perform-deferred-actions'', m_arch='', exit code: 0, output: ~empty
[2024-03-26 21:34:03.144087] Bootstrapper has finished action (exec time: 1 sec.): parent_name='PLESK_18_0_59', sequence='post', stage='execute', sequence_order='9998', operation='install', exec_cmd='/usr/local/psa/admin/sbin/update_history'', m_arch='', exit code: 0, output: ~empty
[2024-03-26 21:34:03.151287] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_59', sequence='post', stage='commit', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; :'', m_arch='', exit code: 0, output: ~empty
[2024-03-26 21:34:03.151474] Installing the package Sitejet Builder
[2024-03-26 21:34:07.199260] Extension package ext-plesk-sitejet installation failed with code 1, stdout: ~empty
stderr: The extension plesk-sitejet is not allowed for installation.
[2024-03-26 21:34:07.200972] Launching component and product checkers...
[2024-03-26 21:34:07.201011] FileFetcher: get file (~empty)/report-update
[2024-03-26 21:34:07.201071] Downloading file report-update: 0%
[2024-03-26 21:34:07.259136] Downloading file report-update: 100% was finished.
[2024-03-26 21:34:07.259371] FileFetcher: get file (~empty)/pool/PSA_18.0.59_14022/examiners/py_launcher.sh
[2024-03-26 21:34:07.259416] Downloading file pool/PSA_18.0.59_14022/examiners/py_launcher.sh: 0%
[2024-03-26 21:34:07.275347] Downloading file pool/PSA_18.0.59_14022/examiners/py_launcher.sh: 100% was finished.
[2024-03-26 21:34:07.956458] Examination executed ["/root/parallels/pool/PSA_18.0.59_14022/examiners/py_launcher.sh" "/root/parallels/report-update" --op update --rc 1 --start-flag /var/lock/plesk-report-update.flag --to=18.0.59.2 --from=18.0.59] with code 0
Output:
~empty
Error:
~empty
[2024-03-26 21:34:07.956887] Execute command /usr/local/psa/admin/bin/send-error-report install --version 18.0.59
[2024-03-26 21:34:07.960013] Warning: Failed to detach from parents cgroup, installer might be unexpectedly killed later by the system
[2024-03-26 21:34:07.994384] Error: Failed to install the extension 'Sitejet Builder' (package: plesk-sitejet):
The extension plesk-sitejet is not allowed for installation.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please resolve this issue and try to install the packages again.
Visit https://support.plesk.com/ to search for a solution.
I was at cloudfest and there was a presentation from Sitejet Builder. The guy at cloudfest told me that sitejet builder is included in the license. Now i try to install it but i get a message.
[2024-03-26 21:34:00.261240] Installation started in background
[2024-03-26 21:34:00.261324]
Getting bootstrapper packages to installation list:
[2024-03-26 21:34:00.261406] skip package 'pp18.0.59-bootstrapper-18.0-2.redhat.9+p18.0.59.0+t240215.1248.x86_64' from component panel - same or newer version of this package is already installed (in system pp18.0.59-bootstrapper-18.0-2.redhat.9+p18.0.59.0+t240215.1248.x86_64)
[2024-03-26 21:34:00.261446] skip package 'sw-engine-cli-5.59-5.59.2-0redhat.9.240130.1409.x86_64' from component panel - same or newer version of this package is already installed (in system sw-engine-cli-5.59-5.59.2-0redhat.9.240130.1409.x86_64)
[2024-03-26 21:34:00.261475] Following bootstrapper packages will be installed: (empty)
[2024-03-26 21:34:00.261489] ----------------
[2024-03-26 21:34:00.261501] Getting packages to installation list:
[2024-03-26 21:34:00.261537] Following packages will be installed: ext-plesk-sitejet-no_versioning_data.noarch
[2024-03-26 21:34:00.261552] ----------------
[2024-03-26 21:34:00.735032] Start downloading 1 files of unknown size and 0 delta RPMs
Download AlmaLinux 9 - CRB 4185B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download Extra Packages for Enterprise Linux 9 - x86_64 34154B [total 0/unknown B 1/1 files]
(regen obsoletes cache)
[2024-03-26 21:34:01.682866] Check package set before installation
[2024-03-26 21:34:01.683204] The following packages from not selected components will be installed because they are required by other components' packages you selected for installation:
[2024-03-26 21:34:01.683406] Installing packages
[2024-03-26 21:34:01.689997] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_59', sequence='prep', stage='execute', sequence_order='-2', operation='install', exec_cmd='touch /var/lock/plesk-report-update.flag; :'', m_arch='', exit code: 0, output: ~empty
[2024-03-26 21:34:01.698267] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_59', sequence='prep', stage='execute', sequence_order='-1', operation='install', exec_cmd='touch /tmp/pp-bootstrapper-mode.flag; touch /var/lock/parallels-panel-maintenance-mode.flag; rm -f /var/lock/parallels-panel-upgrade-failure.flag; :'', m_arch='', exit code: 0, output: ~empty
[2024-03-26 21:34:02.508183] Last metadata expiration check: 0:00:01 ago on Tue Mar 26 21:34:01 2024.
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_59', sequence='post', stage='execute', sequence_order='9990', operation='install', exec_cmd='test ! -x /usr/local/psa/admin/sbin/packagemng || /usr/local/psa/admin/sbin/packagemng --set-dirty-flag'', m_arch='', exit code: 0, output: ~empty
[2024-03-26 21:34:02.951436] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_59', sequence='post', stage='execute', sequence_order='9991', operation='install', exec_cmd='/usr/local/psa/bootstrapper/pp18.0.59-bootstrapper/bootstrapper.sh perform-deferred-actions'', m_arch='', exit code: 0, output: ~empty
[2024-03-26 21:34:03.144087] Bootstrapper has finished action (exec time: 1 sec.): parent_name='PLESK_18_0_59', sequence='post', stage='execute', sequence_order='9998', operation='install', exec_cmd='/usr/local/psa/admin/sbin/update_history'', m_arch='', exit code: 0, output: ~empty
[2024-03-26 21:34:03.151287] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_59', sequence='post', stage='commit', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; :'', m_arch='', exit code: 0, output: ~empty
[2024-03-26 21:34:03.151474] Installing the package Sitejet Builder
[2024-03-26 21:34:07.199260] Extension package ext-plesk-sitejet installation failed with code 1, stdout: ~empty
stderr: The extension plesk-sitejet is not allowed for installation.
[2024-03-26 21:34:07.200972] Launching component and product checkers...
[2024-03-26 21:34:07.201011] FileFetcher: get file (~empty)/report-update
[2024-03-26 21:34:07.201071] Downloading file report-update: 0%
[2024-03-26 21:34:07.259136] Downloading file report-update: 100% was finished.
[2024-03-26 21:34:07.259371] FileFetcher: get file (~empty)/pool/PSA_18.0.59_14022/examiners/py_launcher.sh
[2024-03-26 21:34:07.259416] Downloading file pool/PSA_18.0.59_14022/examiners/py_launcher.sh: 0%
[2024-03-26 21:34:07.275347] Downloading file pool/PSA_18.0.59_14022/examiners/py_launcher.sh: 100% was finished.
[2024-03-26 21:34:07.956458] Examination executed ["/root/parallels/pool/PSA_18.0.59_14022/examiners/py_launcher.sh" "/root/parallels/report-update" --op update --rc 1 --start-flag /var/lock/plesk-report-update.flag --to=18.0.59.2 --from=18.0.59] with code 0
Output:
~empty
Error:
~empty
[2024-03-26 21:34:07.956887] Execute command /usr/local/psa/admin/bin/send-error-report install --version 18.0.59
[2024-03-26 21:34:07.960013] Warning: Failed to detach from parents cgroup, installer might be unexpectedly killed later by the system
[2024-03-26 21:34:07.994384] Error: Failed to install the extension 'Sitejet Builder' (package: plesk-sitejet):
The extension plesk-sitejet is not allowed for installation.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please resolve this issue and try to install the packages again.
Visit https://support.plesk.com/ to search for a solution.
