• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Migration Bug - UnicodeDecodeError: 'ascii'

Frank.P

Regular Pleskian
Username: Javier P.

TITLE

Migration Bug - UnicodeDecodeError: 'ascii'

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Last versions of all
Obsidian 18.0.30 to Obsidian 18.0.30
Microsoft Windows Server 2016 to Microsoft Windows Server 2019

PROBLEM DESCRIPTION

[INFO] Start RPC agent
[INFO] Read configuration
[INFO] Add firewall rule 'Plesk Migrator Agent'
[INFO] *** RPC agent is ready to perform migrations ***
[INFO] Connected by 'xxxxxx'
[INFO] Finished connection from 'xxxxxx'
[INFO] Connected by 'xxxxxxx'
Traceback (most recent call last):
File "logging\__init__.pyc", line 851, in emit
File "logging\__init__.pyc", line 724, in format
File "logging\__init__.pyc", line 464, in format
File "logging\__init__.pyc", line 328, in getMessage
UnicodeDecodeError: 'ascii' codec can't decode byte 0xc3 in position 25231: ordinal not in range(128)
Logged from file panel-migrator-rpc-agent.py, line 152

STEPS TO REPRODUCE

Start RPC agent
Select only Hosting Plans without any other parameter or copy files

ACTUAL RESULT

Error in CMD , plesk still waitting

EXPECTED RESULT

Not stop

ANY ADDITIONAL INFORMATION

Debug Log
Execute command on the source server 'source' (xxxxxx): "C:\Program Files (x86)\Plesk\bin\pleskbackup.exe" --domains-name -configuration -output-file C:\plesk_migrator\backup.zip -verbose -polling-interval 5 -from-file C:\plesk_migrator\filter.list



Exception: 'Traceback (most recent call last):\n File "C:\\Program Files (x86)\\Plesk\\admin\\plib\\modules\\panel-migrator\\backend\\lib\\python\\parallels\\core\\utils\\windows_agent_remote_object.py", line 675, in _run_multiple_attempts\n result = run_function()\n File "C:\\Program Files (x86)\\Plesk\\admin\\plib\\modules\\panel-migrator\\backend\\lib\\python\\parallels\\core\\utils\\windows_agent_remote_object.py", line 279, in run\n length = self._receive(4)\n File "C:\\Program Files (x86)\\Plesk\\admin\\plib\\modules\\panel-migrator\\backend\\lib\\python\\parallels\\core\\utils\\windows_agent_remote_object.py", line 700, in _receive\n r = self.get_socket().recv(size - len(b))\n File "C:\\Program Files (x86)\\Plesk\\python\\lib\\ssl.py", line 754, in recv\n return self.read(buflen)\n File "C:\\Program Files (x86)\\Plesk\\python\\lib\\ssl.py", line 641, in read\n v = self._sslobj.read(len)\nerror: [Errno 10054] Se ha forzado la interrupci\xf3n de una conexi\xf3n existente por el host remoto\n'



YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug
 
Last edited:
Back
Top