migration failed during 8.01 to 8.10 upgrade...

[fgilain]

Hi all,

my running 8.0.1 Plesk server under RHEL3ES dosn't works good anymore since i tryed to upgrade it to latest Plesk release.

Here is the ouptut of what has happen :

Preparing system for Plesk installation
===============================================================================

There are 2 packages, that are necessary for Plesk and which were not found in your system.

There are 1 packages that are installed, but will be upgraded for product installation.

System packages download size: 1.21 Mb


N) Install Plesk and all required packages; P) Go back;
Q) Cancel installing; L) Show list of packages; Select action [N]:
Download file base/courier-imap-3.0.8-rhel3.build81061129.22.i586.rpm: 30%..49%..69%..88%..100% done.
Download file base/libidn-0.4.2-rhel3.build81061129.22.i586.rpm: 100% done.
.....
...
Download file awstats-6.5-2.swsoft.noarch.rpm: 23%..51%..79%..100% done.
Download file perl-Net-DNS-0.58-2.i386.rpm: 100% done.
Download file perl-Net-IP-1.25-1.i386.rpm: 100% done.
Start packages installation
Install package courier-imap-3.0.8-rhel3.build81061129.22.i586
Stopping Courier-IMAP server:
Stopping imap [ OK ]
Stopping imap-ssl [ OK ]
Stopping pop3 [ OK ]
Stopping pop3-ssl [ OK ]

Stopping Courier-IMAP server:
Stopping imap [ OK ]
Stopping imap-ssl [ OK ]
Stopping pop3 [ OK ]
Stopping pop3-ssl [ OK ]

Starting Courier-IMAP server:
Starting imapd [ OK ]
Starting imap-ssl [ OK ]
Starting pop3 [ OK ]
Starting pop3-ssl [ OK ]

Install package libidn-0.4.2-rhel3.build81061129.22.i586
Install package awstats-6.5-2.swsoft.noarch Install package psa-hotfix2-8.1.0-1.noarch Install package psa-logrotate-3.7-rhel3.build81061129.22.i586
Install package psa-qmail-1.03-rhel3.build81061129.22.i586
Checking for the system groups and users necessary for Qmail...
Checking for the group 'qmail'...
Group 'qmail' already exists

Checking for the group 'nofiles'...
Group 'nofiles' already exists

Checking for the user 'alias'...
User 'alias' already exists

Checking for the user 'qmaild'...
User 'qmaild' already exists

Checking for the user 'qmaill'...
User 'qmaill' already exists

Checking for the user 'qmailp'...
User 'qmailp' already exists

Checking for the user 'qmailq'...
User 'qmailq' already exists

Checking for the user 'qmailr'...
User 'qmailr' already exists

Checking for the user 'qmails'...
User 'qmails' already exists

Checking for the group 'popuser'...
Group 'popuser' already exists

Checking for the user 'popuser'...
User 'popuser' already exists

done
Trying to stop Qmail services... done
Trying to set up default qmail permissions... done

===> Installing Qmail server
Configuring Qmail...
Trying to generate SSL certificates for TLS sessions... done Trying to register service qmail... using /sbin/chkconfig done Trying to start Qmail services... done Trying to register service qmail... using /sbin/chkconfig done Arrêt de l'enregistreur chronologique du noyau :[ OK ] Arrêt de l'enregistreur chronologique du système :[ OK ] Démarrage de l'enregistreur chronologique du système :[ OK ] Démarrage de l'enregistreur chronologique du noyau :[ OK ] Install package psa-courier-imap-add-8.1.0-rhel3.build81061129.22.i586
Install package psa-predb-8.1.0-rhel3.build81061213.17.noarch
Install package psa-pylibplesk-8.1.0-rhel3.build81061130.15.i586
Install package psa-proftpd-1.3.0-rhel3.build81061129.22.i586
Install package psa-proftpd-xinetd-1.3.0-rhel3.build81061129.22.i586
4728
Rechargement de la configuration :[ OK ] Install package log4cpp-plesk-0.3.5rc2-rhel3.build81061129.22.i586
Install package psa-ftputil-8.1.0-rhel3.build81061129.22.i586
Install package psa-hotfix3-8.1.0-rhel3.build81061212.22.i586, psa-8.1.0-rhel3.build81061129.22.i586, psa-locale-base-en-US-8.1.0-rhel3.build81061213.17.noarch, psa-api-8.1.0-rhel3.build81061226.14.noarch, psa-libpam-plesk-8.1.0-rhel3.build81061129.22.i586, psa-manual-custom-skin-guide-8.1.0-rhel3.build81061129.22.noarch, psa-backup-manager-8.1.0-rhel3.build81061226.14.i586, psa-firewall-1.0.1-rhel3.build81061129.22.i586, psa-hotfix4-8.1.0-rhel3.build81061226.14.i586, psa-api-rpc-8.1.0-rhel3.build81061226.14.noarch, psa-watchdog-2.0.2-rhel3.build81061129.22.i586, psa-migration-manager-8.1.0-rhel3.build81061226.14.i586
Trying to define super-server internet daemon type... xinetd Trying to check if xinetd daemon is running... done Can not bind a socket to address mx2.direct-energie.com:715 - Cannot assign requested address Please, check your network configuration

ERROR while trying to check the hostname Check the error reason(see log file: /tmp/psa_8.1.0_rhel3.build81061129.22_upgrade.log), fix and try again

Aborting...

erreur: %pre(psa-8.1.0-rhel3.build81061129.22) échec du scriplet, code de sortie 1
erreur: install: échec du scriptlet %pre (2), on saute psa-8.1.0-rhel3.build81061129.22
Trying to create temporary database storage... done Trying to upgrade persistent database storage... done Trying to install PAM module... done Trying to upgrade persistent database storage... done Trying to replace files and set up right permissions... done
websrvmng: Error: HTTPD_LOG_D not defined
websrvmng: Error: HTTPD_LOG_D not defined Trying to perform keyupdate... done Trying to define super-server internet daemon type... xinetd Trying to xinetd daemon... Trying to create temporary database storage... done Trying to upgrade persistent database storage... done ===> Checking database ===> Checking kernel support for iptables ===> Setting up file owners ===> Installing database ===> Installing configuration files ===> Registering services Trying to register service psa-firewall... using /sbin/chkconfig done ===> Registering module Trying to stop Admin server... done Trying to replace files and set up right permissions... done Trying to start Admin server...
ERROR while trying to start Admin server Check the error reason(see log file: /tmp/psa-hotfix81061226.14.log), fix and try again

Aborting...

erreur: %post(psa-hotfix4-8.1.0-rhel3.build81061226.14) échec du scriplet, code de sortie 1 ===> Checking database version ===> Deleting older event handlers
Error: HTTPD_LOG_D not defined
Error: HTTPD_LOG_D not defined
Error: HTTPD_LOG_D not defined
Error: HTTPD_LOG_D not defined
Error: HTTPD_LOG_D not defined
Error: HTTPD_LOG_D not defined
===> Setting up file owners
===> Deletting old database
===> Installing database
===> Registering module
===> Configuring module
Error: HTTPD_LOG_D not defined
Error: HTTPD_LOG_D not defined
Error: HTTPD_LOG_D not defined
Error: HTTPD_LOG_D not defined
Error while execute command rpm -U /root/swsoft/PSA_8.1.0/dist-rpm-RedHat-el3-i386/base/psa-hotfix3-8.1.0-rhel3.build81061212.22.i586.rpm /root/swsoft/PSA_8.1.0/dist-rpm-RedHat-el3-i386/base/psa-8.1.0-rhel3.build81061129.22.i586.rpm /root/swsoft/PSA_8.1.0/dist-rpm-RedHat-el3-i386/base/psa-locale-base-en-US-8.1.0-rhel3.build81061213.17.noarch.rpm /root/swsoft/PSA_8.1.0/dist-rpm-RedHat-el3-i386/base/psa-api-8.1.0-rhel3.build81061226.14.noarch.rpm /root/swsoft/PSA_8.1.0/dist-rpm-RedHat-el3-i386/base/psa-libpam-plesk-8.1.0-rhel3.build81061129.22.i586.rpm /root/swsoft/PSA_8.1.0/dist-rpm-RedHat-el3-i386/opt/docs/psa-manual-custom-skin-guide-8.1.0-rhel3.build81061129.22.noarch.rpm /root/swsoft/PSA_8.1.0/dist-rpm-RedHat-el3-i386/opt/backup/psa-backup-manager-8.1.0-rhel3.build81061226.14.i586.rpm /root/swsoft/PSA_8.1.0/dist-rpm-RedHat-el3-i386/opt/modules/firewall/psa-firewall-1.0.1-rhel3.build81061129.22.i586.rpm /root/swsoft/PSA_8.1.0/dist-rpm-RedHat-el3-i386/base/psa-hotfix4-8.1.0-rhel3.build81061226.14.i586.rpm /root/swsoft/PSA_8.1.0/dist-rpm-RedHat-el3-i386/opt/api/psa-api-rpc-8.1.0-rhel3.build81061226.14.noarch.rpm /root/swsoft/PSA_8.1.0/dist-rpm-RedHat-el3-i386/opt/modules/watchdog/psa-watchdog-2.0.2-rhel3.build81061129.22.i586.rpm /root/swsoft/PSA_8.1.0/dist-rpm-RedHat-el3-i386/opt/migration/psa-migration-manager-8.1.0-rhel3.build81061226.14.i586.rpm
ERROR: error while executing RPM
ERROR: Installation failed

 

[fgilain]

Now, i tryed to run again the autoinstaller, but it seems to not see the previous installed version because it doesn't telle me somewhere during choices, that it has detected a previous version...

here is the output of second autoinstaller run :
Preparing system for Plesk installation
===============================================================================

There are 1 packages, that are necessary for Plesk and which were not found in your system.

There are 1 packages that are installed, but will be upgraded for product installation.

System packages download size: 0.14 Mb


N) Install Plesk and all required packages; P) Go back;
Q) Cancel installing; L) Show list of packages; Select action [N]:
Download file base/psa-8.1.0-rhel3.build81061129.22.i586.rpm: skipped because of md5 checksum match.
......
....
Download file perl-Net-IP-1.25-1.i386.rpm: skipped because of md5 checksum match.
Start packages installation
Install package psa-8.1.0-rhel3.build81061129.22.i586
Trying to define super-server internet daemon type... xinetd Trying to check if xinetd daemon is running... done

Trying to stop MySQL server... done

===> Checking for the necessary system accounts Checking for the system groups and users necessary for Qmail...
Checking for the group 'qmail'...
Group 'qmail' already exists

Checking for the group 'nofiles'...
Group 'nofiles' already exists

Checking for the user 'alias'...
User 'alias' already exists

Checking for the user 'qmaild'...
User 'qmaild' already exists

Checking for the user 'qmaill'...
User 'qmaill' already exists

Checking for the user 'qmailp'...
User 'qmailp' already exists

Checking for the user 'qmailq'...
User 'qmailq' already exists

Checking for the user 'qmailr'...
User 'qmailr' already exists

Checking for the user 'qmails'...
User 'qmails' already exists

Checking for the group 'popuser'...
Group 'popuser' already exists

Checking for the user 'popuser'...
User 'popuser' already exists

done
Checking for the system groups and users necessary for MySQL...
Checking for the group 'mysql'...
Group 'mysql' already exists

Checking for the user 'mysql'...
User 'mysql' already exists

Checking for the system groups and users necessary for admin server...
Checking for the group 'psaadm'...
Group 'psaadm' already exists

Checking for the user 'psaadm'...
User 'psaadm' already exists

Checking for the system groups and users necessary for Apache...
Checking for the group 'apache'...
Group 'apache' already exists

Checking for the user 'apache'...
User 'apache' already exists

Checking for the group 'psaftp'...
Group 'psaftp' already exists

Checking for the user 'psaftp'...
User 'psaftp' already exists

Checking for the group 'psaserv'...
Group 'psaserv' already exists

Checking for the group 'psaserv'...
Trying to add supplementary group 'psaserv' for user 'apache'... already there Checking for the group 'psaserv'...
Trying to add supplementary group 'psaserv' for user 'psaftp'... already there Checking for the group 'psaserv'...
Trying to add supplementary group 'psaserv' for user 'psaadm'... already there Checking for the group 'psacln'...
Group 'psacln' already exists

Checking for the system groups and users necessary for Apache...
Checking for the group 'apache'...
Group 'apache' already exists

Checking for the user 'apache'...
User 'apache' already exists

Checking that /bin/false registered as login shell...
/usr/local/psa/bin/chrootsh already registered as a login shell

attention: /etc/init.d/psa sauvé en tant que /etc/init.d/psa.rpmorig
attention: /usr/local/psa/admin/conf/access.conf sauvé en tant que /usr/local/psa/admin/conf/access.conf.rpmorig
.....
..
attention: /usr/local/psa/etc/webalizer.conf sauvé en tant que /usr/local/psa/etc/webalizer.conf.rpmorig
Setting the default locale
The default locale is set to en-US (ENGLISH, UNITED STATES) config updated ===> Updated /etc/psa/psa.conf

Installing /etc/psa/psa.key.

===> Installing rbash
Checking that /bin/rbash registered as login shell...
/bin/rbash is already registered as login shell

Trying to start MySQL server... done
Waiting for start mysql daemon.. ..done Trying to establish test connection... connected ===> Installing psa database Trying to check psa database... Trying to find psa database...
Trying to connect with admin account... connected Trying to check psa database version... version is 0801 DATABASE ERROR!!!
Previous product version is , but previous database version is 0801. In most of cases it is result of previous upgrade try failure. Please, restore previous version from backup, and try again or contact technical support.

ERROR while trying to check database version Check the error reason(see log file: /tmp/psa_8.1.0_rhel3.build81061129.22_installing.log), fix and try again

Aborting...

erreur: %post(psa-8.1.0-rhel3.build81061129.22) échec du scriplet, code de sortie 1 Error while execute command rpm -U /root/swsoft/PSA_8.1.0/dist-rpm-RedHat-el3-i386/base/psa-8.1.0-rhel3.build81061129.22.i586.rpm
ERROR: error while executing RPM
ERROR: Installation failed



Now, my apache + mail system seems to work ok (my websites are up), but plesk web admin can't be accessed.

any idea of what to do in such case ?

thanks

Florent

 

[fgilain]

i see that i have a backup file named /var/lib/psa/dumps/mysql.daily.dump.0.gz that seems to be an automatically generated mysql dump file with a date of yesterday...

So maybe could i restore the "mysql" mysql database using this dump and retry the upgrade autotinstaller ?

Florent

 

[fgilain]

is there such an automatic backup for psa database too ?

where ?

PS : the only backup i have seems to be a domain specific backup...it's a backup i had scheduled in the web gui for my only domain hosted on the plesk server...

Thanks

Florent

 

[oblongata]

Well I am no Guru- But I think there is a bug within the latest update- That has to do with the httpd_log_d not defined.

When the update occurs everyone is getting these errors along with the drweb error. (- Which is solvable by disabling the service)

Error: HTTPD_LOG_D not defined
Error: HTTPD_LOG_D not defined
Error: HTTPD_LOG_D not defined
Error: HTTPD_LOG_D not defined
Error: HTTPD_LOG_D not defined
Error: HTTPD_LOG_D not defined

I really hope someone can help with this issue.
heres a thread touching on it -
http://forum.swsoft.com/showthread.php?s=&threadid=39184
and another I just created-
http://forum.swsoft.com/showthread.php?s=&threadid=39472

 

[fgilain]

ok plesk support has been really good when they started to work on my problem ;-))

thanks t othem !

Florent

 

[Herby]

and solution was ?

 

[nibb@]

Did you pay plesk support for it or the free support fixed that?